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Is this page about monitoring from home network still valid?

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I cannot connect using any of the procedures. Each of three browsers I have tried simply time out. I know my wired connection is good, because I can access the technician's "landing" page using the IP address of the unit.

The bit where it says 'Enter https://teg-xxx, where xxx is the last 3 digits of the Gateway serial number.' could only work if you are connected to the PW2's internal TEG-XXX WiFi network. If instead you have the PW2 connected to your home LAN or home WiFi, the name 'teg-xxx' won't work and you have to use the correct IP address instead.