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Model S Refresh Failure -car died

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Got these error messages and unable to drive.

Low Voltage battery disconnected
Connector on low voltage battery not secured

Had to have tow truck take it to local service center and they still have no idea what the failure is. Replaced battery no change. Now they are thinking harness failure.

Car is 5 months old with 7k miles. Anyone heard of anything like this?

Sounds ridiculous.
 
Got these error messages and unable to drive.

Low Voltage battery disconnected
Connector on low voltage battery not secured

Had to have tow truck take it to local service center and they still have no idea what the failure is. Replaced battery no change. Now they are thinking harness failure.

Car is 5 months old with 7k miles. Anyone heard of anything like this?

Sounds ridiculous.
Sounds like they have no idea. I would have tested the battery to see if it needed to be replaced so I would know for sure that was the problem.