Model Y Aero Shield broke off

[MargaretRose]

Hello,
My brand new Model Y has a broken aero shield. Does anybody know how where to buy a replacement? Thank you!

 

[jcanoe]

You will need to open a service request in the Tesla App. Note that your Model Y has a broken Gemini wheel cover. In your area Tesla will probably dispatch a Ranger (Tesla Mobile Service) to your location. Tesla will inspect the broken Gemini cover (if you still have it.) If Tesla determines that the Gemini cover is defective, not the result of road damage then the Gemini wheel cover may be replaced under the warranty. Otherwise you will be charged for the replacement Gemini cover. (The cost of a replacement Aerocover for the Model 3 is curently $25. The cost of the Gemini wheel cover for the Model Y is probably similar if not the same.)

 

[electricloris]

if its brand new they may cover it

 

[MargaretRose]

You will need to open a service request in the Tesla App. Note that your Model Y has a broken Gemini wheel cover. In your area Tesla will probably dispatch a Ranger (Tesla Mobile Service) to your location. Tesla will inspect the broken Gemini cover (if you still have it.) If Tesla determines that the Gemini cover is defective, not the result of road damage then the Gemini wheel cover may be replaced under the warranty. Otherwise you will be charged for the replacement Gemini cover. (The cost of a replacement Aerocover for the Model 3 is curently $25. The cost of the Gemini wheel cover for the Model Y is probably similar if not the same.)

 

[MargaretRose]

It is the “Aero Shield”

 

[jcanoe]

Same drill; Open a service request in the Tesla app. Attach the photo to the service request.

It appears that your Model Y ran over something. There may be additional damage. This will require a trip to the Service Center as the Model Y will have to be put on a lift.