Now it doesn`t like my 3 phase charger

[bitmanEV]

they`re saying it`s the car or the cables

Just had to say again, we`ve plugged 2 cars in and used 2 different cables. The Voltage going in is correct. What else can it be?!

Retailer got involved now

The original installer should have a tester to check the charge point
A sparky checking the 3 phase feed line can only test that; voltage per phase but there's more happening to charge a car

Pins
The connectors contain seven contact places: two small and five larger. The top row consists of two small contacts for signalling, the middle row contains three pins, the centre pin is used for Earthing, while the outer two pins used for the power supply, optionally in conjunction with the two pins on the bottom row which are also for power supply. Three pins are always used for the same purposes:

• Proximity pilot (PP): pre-insertion signalling
• Control pilot (CP): post-insertion signalling
• Protective earth (PE): full-current protective earthing system—6-millimetre (0.24 in) diameter[9]

The allocation of the four normal power supply pins vary depending on the mode of operation. They are allocated as one of:

• Neutral (N) and line (L1): single-phase AC
• Neutral (N) and line phases (L1, L2, and L3): three-phase AC
• Neutral (N) and line (L1); negative (−), and positive (+): combined single-phase AC and low-current DC
• Negative (−) and positive (+): low-current DC
• Negative (−, −) and positive (+, +): mid-current DC

Communication takes place over the signalling pins between the charger, cable, and vehicle to ensure that the highest common denominator of voltage and current is selected.

 

[forest 172]

well it was a lost neutral

it was pin pointed to a faulty contacter module inside the Rolec pod. Instead of bothering Rolec the sparky took it out and opened it up. Freeing up the sticking it was showing. Rebuilt it all and hey presto. Worst case he`ll replace it they`re £15. But should be ok now and the car chargers again!!!

Rolec have been very poor in response and really didn`t seem interested. Not blaming their product, and didn`t even answer my reply email.

I`d avoid these clowns if you want customer support

 

[MrBadger]

well it was a lost neutral

it was pin pointed to a faulty contacter module inside the Rolec pod. Instead of bothering Rolec the sparky took it out and opened it up. Freeing up the sticking it was showing. Rebuilt it all and hey presto. Worst case he`ll replace it they`re £15. But should be ok now and the car chargers again!!!

Broken neutral fault?

Yay! Glad its sorted so easy.

 

[forest 172]

Yay! Glad its sorted so easy.

yes you was right! This guy had the proper rolec tester and fault thown was a lost neutral