Just very disappointed in the whole experience.
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There is no way to know any specifics with the SC, but if you made an appointment for a service and you added other requests, wouldn't working on your car impact others who made appointments?
Time to ask for a Manager. She has a boss, and he/she has a regional boss. Someone along the line will give a fuk. Unfortunately this is Tesla'a problem. Zero comprehension of customer service. Great car. Zero followup.
Or make an eight more appointments. When you get there ask for a loaner every time. When someone with a brain comes along ans asks why you made eight separate appointments, refer them to her.
Multiple times when I arrived for my appointed day for service, only a subset of my initially reported issues were listed on the work order. I've never had an issue having them add things on the day of the appointment.
Then again, I don't live in SoCal where there are a sh*tton of Teslas everywhere and service centers are swamped.
I am now rethinking the whole Tesla car thing. Anyone can sell you a car, the real difference is after the sale service. If they can’t provide that, then having a tesla is almost useless.
Or make an eight more appointments. When you get there ask for a loaner every time.
In So Cal they now send you an email with the appt confirmation that you can ONLY get service for what was on the original ticket unless it is safety related. No ifs ands or buts, you will be rescheduled for another appt later.
I think we all need to be patient with Tesla service.