I received this message, car wont charge I’m @ 60%! I need 20% to get to service and they gave me a June 25th appointment! I’ve rebooted the car and checked my charger. Any thoughts. The car is just out of warranty!! Does Tesla supply loaners if out of warranty? I cant go 2 weeks + without a car. Did I mention I’m in Minnesota and live in Florida!!
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Wont charge!
- Thread starter Rick g
- Start date
You should probably call roadside assistance, or, drive directly to the service center. That error is a major error they prioritize, I think, at least triaging it. No idea on the loaner situation, that is going to depend on what the issue is and whether they have one, I would think.
ucmndd
Well-Known Member
That’s likely a HV battery issue. Just take it to the service center, they’ll get you in.
UPDATE-I went to the service center this morning and told them the issue. They said they already had a new HV battery ordered for it! Gave me a loaner and I was out of there in 5 minutes! This is why I own a Tesla and soon to be two Teslas!
RayK
Active Member
That's good news, but can you clarify that when you said that your car is "just out of warranty", that you mean the 4 year basic warranty and not the 8 year 150,000 mile battery warranty?
ucmndd
Well-Known Member
Surely it’s the former - service center wouldn’t have proactively ordered a battery for a customer pay replacement - nor do they typically give loaners for non-warranty work these days.
RayK
Active Member
I know. I just wanted confirmation from the OP documented in this thread for future reference.
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