Recent content by Rob Vogt

Faith restored! I just got off of the phone with Tesla Home Charging who said they are replacing my Gen 2 HPWC with a Gen 3, and offering to reimburse installation costs as well (up to $250). The several week delay was a backup in the Online Orders department. The Home Charging department...

60amp

Thanks for your reply. Here's the Gen2 HPWC installation guide which does not specify any warranty condiotions: https://www.tesla.com/sites/default/files/downloads/wall_connector_installation_manual_80A_en_US.pdf The Gen 3 warranty specifies a limited 1 year warranty however...

This was installed by a licensed electrician. How can you tell improper torgue from the picture, so that I might take this up with my electrician? Below is a picture before I splayed the wires for better viewing of the damage. Thanks!

Hey Everyone, I just joined the TMC and it's helpful to know that I am not the only one having issues with the HPWC and struggling with Tesla support. After a year of flawlessly charging my Model 3 at 44 mi/hr speeds, it just stopped one night. Apparently a box fire (see image) was the cause...