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  1. C

    My battery failed after only 3K miles

    The BLM_a066 message came up and I am so disappointed. I realize it is under warranty so I am covered, but I am not confident the replacement won't do the same thing eventually. I was pretty excited about owning my first Tesla. I genuinely thought very highly of Tesla and did not expect the...
  2. C

    Converting 5-20 receptacle to 6-20 receptacle

    I have an existing 5-20 receptacle in my garage. I want to convert it to a 6-20 for 240V charging. The existing 5-20 receptacle is currently connected to a central vacuum, which I plan on plugging into a 15-Amp receptacle instead. At the breaker panel I know I need to replace the existing...
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    Why doesn't my car adjust the seat when I approach the car

    I should be able to figure this out but maybe I'm too old. I'm embarrassed to have to ask, but here goes. My wife is short and I am tall. After she has driven the car I almost break my legs attempting to get in. It doesn't sense when I approach the car that the seats need to be adjusted to my...
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    The profile in my car has the wrong email

    I can still open and start the car with my phone, but the profile email shown on the screen doesn’t match the one on my Tesla phone app. confused and concerned
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    I ordered my first Tesla and I screwed it up. How do I get help?

    I ordered a MY and I am buying with another person. Only one of us is eligible for the $7500 tax credit. Somehow we screwed up and requested the wrong person apply for it. Now we have no idea how to fix that. Is there no way to get an actual person to assist us in fixing this? Non of the...