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Thank you for your email. Tesla Europe validate all VIN registered, if the VIN registered is not eligible, a 100% refund will be issued. Regards Tesla OPS Support

For those who have bought the extended warranty - is it updated on the app?

I don't think this is answered elsewhere. If the Schedule from Octopus is outside of the 11:30-530am times e.g. 10pm-1030pm - will the rest of the non-EV charging energy for the house be charged at the normal rate or the cheap rate? Octopus tells me it will be at the normal (expensive rate) but...

Octopus reset everything and now it’s working!

That’s what the twitter octopus cs are saying. They are going to remove my details so I can try again tomorrow. Let’s see…

Stared at a screen for 3x10 mins without letting it sleep and same message! Argh!!!

HI - anyone else in this position. I have a Model 3 connected to my Tesla Wall Charger. The car is connected to WIFI, is at 50% charge with a charge limit of 80% and no scheduling/other apps to control. I have tried to sign up to IO but get this error, 'We could not complete your test charge.'...

I've also had this fixed at the SC today (Leeds) under warranty. The invoice says repair wiring harness. It is a bit strange though that so many people are experiencing this after a software update. Anyway I'm happy

2021.4.12 installed yesterday hasn’t solved the issue. 2014.4.11 seems to have caused it

The new firmware downloaded yesterday hasn’t fixed the problem for me (which was caused by the previous firmware!) super annoying. I’ve booked in for a SC

That's big relief. Thank you again to everyone that helped out especially @Glan gluaisne. It is a really helpful community here.

I'm hoping this is the final update - behold - the electrician has installed the below this morning - are we any closer....

What I find ridiculous is that as a non-electrician, I provided details instructions that were kindly offered by the forum and he still got it wrong! I'm expecting another battle with the developer/electrician... Pic to see how he put everything together

I will ask the question. Unfortunately I was in meetings all day so didn't have a chance to ask him these questions. I gave @Glan gluaisne's advice to him but clearly he hasn't listened. The TWC certainly doesn't give DC fault protection. One step forward, one step back....

Also a photo of the main CU

Hi, This is what the electrician fitted - no evidence of a Type B RCD

Used your code Ian. The electrician installed this O-PEN:EV CONSUMER UNIT Hopefully its safe this time. It seems to be working OK

The electrician came and fitted something today - pictures to follow In the meantime - I'm likely going to migrate to Octopus - @Glan gluaisne - are you on Octopus and want to refer me? If not- anyone else from this thread want to send me a referral?

@Glan gluaisne - I think I'll actually go Option 1 (if the electrician is willing) as the builder decided to go for the 2.5m version instead of the 7.5m which means that I need to park extremely close to wall for the cable to stretch (he didn't realise that the charging point was on the left...

unsure - will try to find out the electricians details from the developer today

The TWC is outside next to the garage (see pic) with the CU in the garage. I'm hoping that the electrician will move it inside the garage (which I've interpreted from your reply means no Earth Rod/PEN needed) and therefore should be cheaper for them. I'll keep the forum updated. Thanks again all.

Wow, I'm overwhelmed with the number of people that have taken the time to reply in 12 hours! Thank you to all who took the time. I come from a very non-electrical background so apologies if I get the terminology completely wrong. - That fact that you haven’t been given a certificate speaks...

Uploaded second pic again as it didn't seem to work

Hi I've just moved into my new house and the builder has installed a Tesla Wall Charger at the front of the house. Unfortunately it doesn't seem to be working as it was charging at 6A (which is slower than the 10A that I could get from my 3 point plug). I also noticed that there wasn't a...

Sorry should have said 12KW not 22KW - don't seem to be able to edit

Hi I've just received my Tesla Model 3 SR+ this week and been watching plenty of videos on YouTube including Bjørn Nyland's channel. He discusses the fact that fast DC charging degrades the battery quick. Currently I have access to a 7kW charger and a 22KW charger (AC). Is it kinder to the...

I've attached my screenshot of my invoice: £40,490 which included the £1000 black option as well as the price on the Tesla website £41,490 with the same black. Maybe I got lucky???

Hi, I'm wondering whether I'm losing my marbles or whether there has been a price increase recently. I paid for a Black Model 3 in February 2020 for a total cost of £40,490.00 which included the £3500 grant. Pricing up the same car on the Tesla website today, it's coming up at £41,490. I know...