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Thanks, I'll try that. I've set the powerwalls to self-powered then back to time of use which seems to have fixed my issue. But it's still a problem that something along the lines keeps happening once a month.

got it, thank you.

Hi everyone, I have contacted Tesla support multiple times, and while they take literal weeks to respond, all they do is give me copy and paste responses, I'm not sure they even read my questions since they often tell me to do things that I told them I did in my original email. Every month I...

I'd rather not use time-based control because some days I never run out of power, other days I run out of power a little bit earlier (not sure why tbh). Setting it to self-powered, which it's currently set to, does not have an option to reserve 20% until 5am then use whatever power is remaining...

You're right. My mistake. But if I set 20% backup, how do I set it so it starts using the backup at 5am?

I'm not sure I understand, sorry. If I set my battery limit to 20% (which I can do using the stormwatch feature or car charge feature), the only way I know of to remove that 20% limitation would be to set an alarm for 5am every morning and remove it, then go back to sleep. Am I mistaken in this?

Hi guys! I've tried using the peak, time of use option within the app. It works kinda but it's not ideal because I'd like to end every day at 0% around 8am the next day when it starts charging again. What would be ideal is to have my system run non-stop until it hits 20% remaining battery. Once...

Tesla did their update to the solar app and nothing works right. Currently my summer electric starts in May. However I'm paying extra because even though I have it scheduled it's still refusing to use my power wall energy

Awesome, I was worried it wasn't enough. A couple CPA's I reached out to were also unsure. Thank you.

update: According to pub 543 they have to provide it: https://azdor.gov/sites/default/files/media/PUBLICATION_543.pdf Q8. How will a taxpayer know whether the solar energy device that he or she purchased and installed qualifies for the credit? A8. The person who sells a solar energy device in...

I did find this in my initial contract: #7 applies to the same as the certificate dhskiracer71 posted above, but I don't know if this counts and I can mark it as cert received.

Thank you for posting this. Tesla is clueless about this and I'm not really sure how to get them to send it to me. Not like I have a lot of time left either. When I answer no I didn't receive a certificate, it says I didn't qualify for the state credit. :(

Hey guys, To claim your $1,000 solar tax credit for Arizona state taxes for an installed system, TurboTax claims you need a certificate of Compliance from the installer I remember when they installed my system they said I should be getting something like that in the mail, which never happened...

I'm on the same app version, 4.1.1-667 Since my powerwalls were only installed last January, I'd HOPE that I have powerwall 2's.

Hello everyone! So by default, Tesla automatically retains 20% of your powerwalls for emergencies such as grid outages /etc. Since that's such a rare event where I live, I have it set to 0%. However, I pay a larger fee for electric use between 5am - 9am (and 5pm - 9pm) from November until...

This solar form, is this something I download from the IRS? Thanks for the response!

I know this isn't the place for it but I'm asking here because you guys are all in Arizona. I was told when they setup my solar that I should be receiving a check in the mail from Tesla for the solar tax credit. Found out that wasn't true. Later I was told that I would receive a document from...

My house is waaay too tall, and way too steep. I can't get up there to clean my panels sadly! Maybe if I buy a really tall extending ladder, though I wouldn't be able to get any except the closest panels.

Sorry when I wrote that I was distracted at work. I thought I only had like 3 panels facing north and I kinda screenshotted in a hurry without looking. Looks like I have 17 facing north and 29 facing south with 2 facing east. I feel like someone should have discussed this with me prior to me...

Actually nearly all of my panels are south facing, with a few north. One moment:

Hey Charles, Last time I did was in June just before my system broke. On June 7th I hit 14.3 kW, The following 3 days I hit 13.8 - 14.0. The week leading up to that I was also between 13.5 - 13.9. My system broke for about 5 weeks, and since then I never hit 13 kw again, though I have hit 12.5...

Hey thanks a ton for the responses guys. I was sure something was wrong with my system because when it was 120 outside, I was definitely getting higher numbers. Anyways, the front of my inverters say this: Inverter 1 Max power - point current (Imp) 11.48 A Max Power - Point Voltage (Vmp) 380 v...

Thanks for all the help (and explanations) guys, I really appreciate it. @jjrandorin I'll check out that thread as you suggested, thank you. (Sorry for the delays, am at work).

I meant best month for me. My system was down June and July so I missed out on my "best month". But beween May and August, I feel that August should have been better. Maybe I'm wrong, I just thought the days were longer in August. Thanks for the assistance by the way. My app was saying 700...

Sorry, I'm not sure but does this answer your question? I know I have 2 different sized converters. One is supposed to generate less than the other. The one that generates more is the one that was replaced after it stopped working for 2 months.

Yeah, I get that I'll never hit 16. But being stuck at 11.6kw is my highest generation when I have a 16kw system seems super low. According to my contract, my estimated annual production is 26,248 kWh According to the tesla app, I'm generating about 700 kWh / month. So unless I'm not...

Hello, I live in a state where its always sunny and purchased the 16.32kw solar system with 2 powerwalls. Previously I was generating about 13.6kw when the sun was directly above me. It was explained that the reason I don't generate 16.32kw is because the system protects itself? (I didn't...

How much are you able to generate in any given moment? Prior to my system breaking, the most I ever saw it generate was 14kw, but my normal high is just under 13kw. On my 16kw system. Since my system has been fixed, we've been in monsoon season so I haven't been able to see if there's any...

I don't know what else they use, but I do know they use confluence. Of course, that's generally only used for posting policies for employee's to follow, or KB articles. If they don't use salesforce or a similar CRM it could explain why some of my emails got "lost" or potentially deleted.

I did a pretty bad job responding to this thread. Sorry guys. To those that were asking about the inverter, it looks like it's solar edge. As to my experience, I went through 3 separate leads. The first one, we'll call Lead A was incredibly unempathic and was frequently rude to me. I gave up...

I'm not paying for the equipment of course, I have the warranty. I'm paying for the cost of my electric in the most expensive part of the year for my state. I've had solar since January but it's only been active since March due to errors Tesla made in my paperwork and took them forever to fix...

It was supposed to be installed January 16th or so, but they installed on January 9th (though they didn't turn it on until March). I made the $100 deposit last year around october

You're right, its 26%, my mistake. I didn't realize it was extended. However the finance company has me paying 240/month. If I don't pay them the tax credit, then that will go up to 380/month. If its filed with my taxes then that means I won't be getting my tax credit until next year after my...

Has anyone received their tax credit for solar installation? I believe it dropped to 18% this year if I remember right. The finance company gave me 180 days to pay that tax credit or they raise my monthly bill. My system was installed in January. I tried asking a tesla rep how long its...

Thanks for the info. Yeah I paid for both my powerwalls, but received a 1099 for 5100. I'm supposed to get a rebate from SRP, but yeah. I WISH they were free...

My first bill for my loan is coming up in a few weeks and I'm still paying for electric because Tesla screwed up some paperwork when they submitted to SRP. There's been no movement since and when calling Tesla they just tell me to "wait, because there's a queue". Noone ever gives me any updates...

Thanks for the response. So I guess the SRP reps I'm speaking with just don't know what they're talking about. Last rep even went as far as saying "usually the city sends us confirmation within 24 hours of completion" :/ Edit: Finally got an SRP rep on the phone to tell me that Tesla submitted...

Has anyone else had any trouble with city inspections? Tesla is telling me that Mesa does not require a city inspection before turning on your solar. Ironically, they're also telling me (and even showed me in their system) that I passed city inspection. Not sure which of those two statements...

I'm not sure how to see what the usage of the ac's is, but I was spending between 11-$12 a day in August for my whole house. Was trying to get the kwh but the app won't tell me that, I'll have to log into the website probably. Hopefully these solar panels are plenty to power need through the...

Sorry for the double post, for some reason I'm unable to edit my previous post. Anyways the price plan they have me on is E27 customer generation demand With a $33 monthly fee, and ridiculously high rates that seem kinda unfair if I ever need to be on grid for any reason. I'll have to be...

Thanks, with that in mind which solar plan do you guys recommend with srp for a household that uses a lot of power in the summertime? Looks like they set me up with something called ez 15 or something like that, but they never spoke to me prior to doing so

Hey guys, I had 2 power walls installed today (they're still installing the panels). One of the installers told me the power walls should last me about 6 hours total between the two during the summer time with both my upstairs and downstairs ac units running. Is that true? Does that mean...

Thanks for the reply, blueice. The plan / hope is that I will be completely off grid. I think even if it gets cloudy she rains for a few days that sound like I should be relatively safe from using grid power. Main thing is that with these panels I should be able to crank my ac pretty cold during...

Couple quick questions for you guys. What's the best plan you guys have found with SRP? The system I'm getting should be overkill for my house. 16.32 kW Solar, 2 Powerwalls Second, how long does each battery last? I'm getting two power walls and would like to know how long it should last if I...

Does anyone else have a project manager that doesn't answer emails, calls or text messages? I purchased back at the beginning of September. This guy has spoken to me once, and asked what kind of roof tiles I had. I responded to him and he never replied. Since then I have reached out to him...

I wanted to add to this. After purchasing sep 18th, there was no contact. After they raised the price on the power walls they finally sent me a bill which was higher than what I initially agreed to. I had to reach out several times over the next 3 weeks and kept getting told to speak with my...

They increased it by $500 per power wall. I'm getting two power walls so that's an extra $1,000 I know that's probably not a lot to some people but it's still the principle. I've reached out and am just waiting for a response. I also spoke with my sales rep who called me when I was initially...

To answer your question I have two ac units. One for upstairs and one for downstairs. I'll have to double check the power consumption. On a side note, Tesla just raised the price of the power walls today. I pulled the trigger and purchased with a representative on September 25th. They...

Those of you who used to pay around $380 in the summertime on electric. What kind of system did you install? I was recommended two power walls on the 16kw system and was told that should be enough that I sound shouldn't really need to pull from the grid, and if I do they'll use my banked hours...

Thanks for letting me know! I'm currently getting laid off at my job, my last day is September 4th. Once I find something to replace it, I think I'll pull the trigger on this!