I'm not paying for the equipment of course, I have the warranty. I'm paying for the cost of my electric in the most expensive part of the year for my state.
I've had solar since January but it's only been active since March due to errors Tesla made in my paperwork and took them forever to fix so I could turn it on.
9 days ago my inverter broke. I've been on grid power every since. Tesla support is so bad to top it off.
So today they FINALLY sent someone to look at my inverter. 20 minutes later he tells me it's dead and needs to be replaced. He tells me it'll take about 3 weeks to get the part (admittedly he was estimating he did say he doesn't know how long it will take to get the part), and they won't schedule me until the part arrives, so roughly 5 weeks from now it should be repaired.
I live in Arizona, June and July are the hottest months of the year with temperatures already hitting 120.
I also have a utility company that punishes solar users by charging us higher fees if we use grid power while on solar not to mention we are also charged higher rates between 2-8pm which is conveniently the hottest part of the day. My AC is running 24/7, nothing I can do about that.
So not only am I paying higher rates than the normal person, I'm paying these rates at the same time as paying my solar.
My electric bill SHOULD be 250 (my loan). It's currently looking like I'm going to pay around 650 for the entire outage out of pocket for my electric + my loan.
While I'm grateful I have the grid to fall back on, I'm pretty ticked off at Tesla and their indifference to my plight. I asked for a courtesy credit to help me out as I'm paying around 650 or so this month for my electric bill + my solar bill. They told me no as they don't guarantee service. My issue is that I've been allowed to use the system for less than 3 months and it's already costing me more than it ever saved me).
I've had solar since January but it's only been active since March due to errors Tesla made in my paperwork and took them forever to fix so I could turn it on.
9 days ago my inverter broke. I've been on grid power every since. Tesla support is so bad to top it off.
So today they FINALLY sent someone to look at my inverter. 20 minutes later he tells me it's dead and needs to be replaced. He tells me it'll take about 3 weeks to get the part (admittedly he was estimating he did say he doesn't know how long it will take to get the part), and they won't schedule me until the part arrives, so roughly 5 weeks from now it should be repaired.
I live in Arizona, June and July are the hottest months of the year with temperatures already hitting 120.
I also have a utility company that punishes solar users by charging us higher fees if we use grid power while on solar not to mention we are also charged higher rates between 2-8pm which is conveniently the hottest part of the day. My AC is running 24/7, nothing I can do about that.
So not only am I paying higher rates than the normal person, I'm paying these rates at the same time as paying my solar.
My electric bill SHOULD be 250 (my loan). It's currently looking like I'm going to pay around 650 for the entire outage out of pocket for my electric + my loan.
While I'm grateful I have the grid to fall back on, I'm pretty ticked off at Tesla and their indifference to my plight. I asked for a courtesy credit to help me out as I'm paying around 650 or so this month for my electric bill + my solar bill. They told me no as they don't guarantee service. My issue is that I've been allowed to use the system for less than 3 months and it's already costing me more than it ever saved me).