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  1. C

    Refresh MS - “HV Battery Pack Enclosure Leak Test - Engineering Study”??

    Has anyone seen this? My 2021 MS is scheduled for the “wake up wire” bulletin on Monday, and this got added. The SC told me it was “labor intensive” and would take a while - maybe more than a day. Annoying, because there certainly are no loaners anymore and Uber does not pick up in my...
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    2021 MSLR center console drawers sticking

    Anyone else have this issue? I had my center console replaced after noticing cracked trim on delivery. The replacement console looks better, but the bottom drawer sticks - I can’t do the thing where I push it to get it to retract, I have to manually pull it back. Brought it in for service and...
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    This service situation is getting abysmal.

    In with my second re-do on delivery issues with my refresh MSLR (first set of parts was defective). Was promised a loaner in the app and by the service team (I live in an area where I can’t call an Uber.) No loaners! Uber only! So I’m stuck here and my entire work day is ruined. Ponderous...
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    Well I already screwed it up :) Any advice?

    The first thing I’ll say, as a new MS owner - be careful of that auto-leveling suspension. I was in a parking lot with a “lip” of some sloped/uneven asphalt, and looks like I came in high but the suspension lowered after I parked. Here is the result. I don’t know if PPF would have saved this...
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    “Failed fetching service tracker” - can’t read messages

    I saw someone else had this issue, but seems there was no way to actually resolve it in the app. I’m 5 days into a new MSLR refresh, and had a mobile service appointment for tomorrow (Monday) morning first thing to look at a vibrating mirror. Today (Sunday) I get a notification that I have a...