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This has been solved! After leaving many messages, I learned that if you call "sales," but don't give information about what you are calling about in the message, they call you back. The warranty was straightened out. Thank you all for the insight.

Thanks, I tried to many times. Unfortunately there doesn't seem to be a chat on the support page, just a loop of website links when you try to chat.

This is good to hear. Thank you. I will keep pressing the issue.

Haha, yeah I am new here. Good to know I guess.

When I purchased my used 2017 model S via the Tesla website, I was told I had a 1 year extended warranty. The same warranty is clearly listed on the website. I was told by a service tech that warranty was not on my account and that I should report it immediately. I reported in the service...

Thank you! This was very helpful. I was confused about the stickers. My plates didn't seem to come with them, so I will contact DMV.

I just purchased a used 2017 Model S in Virginia. Do I need to go get emissions testing on it? I purchased new plates and they have a space that says Month and Year on them for the stickers even though it is registered as a Tesla.