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What tesla say mean nothing at all, what matter is what visa and Mastercard say about the refund.

Just file a chargeback, it doesn't matter what tesla say, they have to follow visa or mastercard rules, and to them there no such thing as a non refundable deposit if no good or service is delivered. (unless you physically signed paperwork)

that total BS without proof

if tesla wont give u a refund, just file a chargeback on your credit card. as long as no good is delivery there no such thing as non refundable deposit to the credit card company eyes.

Bank approved an advance refund pending tesla appeal, but base on Visa mercents rules, they will 100% lose since there is no such thing as a non refundable deposit in their book if no good or service was delivered.

delivery + registration in Quebec does not equal to being a Quebec resident as a temp plate is consider a valid form of registration in quebec. i personally dont blame the sale person since their hand are tied, so a chargeback is the best way to deal with this since it will light some fire on...

They canceled my order without telling me and when i visited the store in ottawa fthey just referred to their policy of no refunds on the deposit. im just going to file a chargeback on my credit card since i got leg to stand on due to the wording on their site. I really want a FSD tesla but...

New poster here but lurked around here for a while. I just place an order on a CPO tesla model 3 LR yesterday and when though the online procedures, and at the start they actually let me pick the Ottawa location to pickup the car! I did notice the header saying " Located in Laval and...