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I have heard of the rear DU failing but not the front. I have a 17' MS 100D with approximately 54,000 miles. I have the milling sound many others have complained about with the older models. They ordered part # ASY,SDU,REMAN,FRONT,MDLS,MDLX(1134783-00-J). Does anyone know if this is the most...

Not missing anything at all, you are correct in general. Car was not purchased based on it having EAP, I would have moved forward regardless. I was hoping EAP would remain with the vehicle since I had solid information that originally it had EAP. Tried to get more information from Carvana but...

I'm not upset, maybe slightly disappointed. However, I would have purchased the vehicle regardless. But if it did have EAP originally and if I am entitled to have it on my vehicle, it's worth researching. Tried asking Carvana for more pictures before the purchase but they would not provide...

So you are assuming that I DID NOT email or try to contact Carvana??? Well the "whole ass out of you and me" thing comes up with your statement! Thank you for your constructive and helpful input.

The car does have basic AP. I just spoke with Carvana and the representative stated that they obtained the vehicle through a private party and not through auction or Tesla. However, he had no way to put that in writing (of course). Now back to Tesla to see what can be done.

It's unfortunate but it seems like they are getting away with it. I have not seen anyone have that decision reversed yet if the car was purchased through a Tesla auction.

Yes, that is exactly what I did and you are correct regarding EV-CPO. My mistake for not confirming that it came from a private party and not an auction. I have asked Carvana for that information and so far, I am not getting a straight answer. I will continue to pursue this. If it was indeed...

Carvana did not advertise it with EAP but I researched the vehicle before I purchased it and found that it originally came with it. I guess I was simply unlucky and assumed the vehicle came from a private sale, not through an auction.

I purchased a used Model S from Carvana. I know that my car originally had EAP because I have a printout from ev-cpo showing that option came with the car when new. When I contacted Tesla through chat, they first stated that the car never had it. Once I stated that I have a printout showing...