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I wondered the same thing - a very confusing email!

The new(ish) 16 v4 chargers at Lifton in Cornwall are currently showing as out of action.

Admiral multicar & home insurance renewal came through yesterday. Last year: £1400, this year: £2200. 30 mins on the phone with them and they were able to bring it down to £1500.

What a terrible location! The area is always gridlocked, it can take 15 mins to get from the motorway to there, even though it’s about a mile (or less!)

I bought a pair of A622S online because they said they were compatible with my Model Y, but upon delivery I noticed the warning on the box saying not suitable for wipers with jet nozzles... so they have gone back to the shop now. However all is not lost, as the Tesla shop now has Left and Right...

Anyone know how long Lifton is going to be 'temporarily closed' for?

Thanks everyone - managed to unclip the bottom, slide it out, then screw it back on. All good. 16 hours later and Tesla Service Request hasn't even got back to me!

Sorry for being dim, but do you mean where it says Tesla in the middle of the number plate? In which case, what do you mean by both sides? I can't see Tesla written anywhere else on the plates.

Thanks - I'll give that a try!

this fell off earlier whilst washing the car. It looks like I should be able to just reattach the plate to the screw but I can’t get the screw to fit in the hole. Does anyone have any instructions for how to fix this please?

60.4 kWh generated today. Mostly to the house/car, the powerwall and a bit of export.

we don’t have a chips away in our local area, and I asked the one who covers the next county and they refuse to touch any Tesla!

Thanks for sharing your experience, Kenneth. That’s really reassuring and making me think I should just go with the local shop.

My wife reversed in to a post and has scratched the rear passenger wheel arch and surrounding bodywork and trim, as you can see in the photos below: I've contacted 3 Tesla Approved repairers, and 8 local body shops two weeks ago. Of those, only 1 Tesla Approved repairer and 2 local body shops...

Seems a bit odd they’re promoting having a meal, surely you can’t eat a meal in the time it takes to supercharge…

those gridserve chargers may not be the positive you’re hoping for, if the bank of gridserve chargers at Reading are anything to go by. I tried 6 of their chargers last weekend before finding one that worked for more than a minute, and watched many people do the same thing. No wonder there were...

Does anyone know how you can switch supplier for the Smart Export Guarantee scheme (SEG)? I'm currently using Octopus for electricity on IO and their SEG scheme, but they only pay 4p/kWh for SEG export. Scottish Power are offering 12p/kWh so I'd like to switch the SEG to them, but keep the...

How can one switch to this payment method with Octopus?

Here's a graph showing the daily kWh used by our heat pump from 1st November - yesterday. It varies significantly based on the outside air temperature, so some days we may only use 5 or 10kWh but on the coldest day we used 52 kWh. Our house is a 4 bedroom barn conversion (circa 150 square...

12.30 - 13.00

Used the superchargers at Hilton Heathrow Terminal 5 yesterday. There were only 4 cars there, yet it was charging at a very slow 37 kW for half an hour, until I gave up. I asked two of the other drivers if they were charging any better, and they all reported the same slow speed for some...

Yes, that's where it's always been (well, for the last couple of months anyway) for me, too. But today, even now, those two options are missing... Intriguing. I've plugged in and have been given a schedule for tonight, so it's obviously still enabled and working though.

Has anyone else noticed in the iOS Octopus app, that the options to disable/enable smart charging, and disconnect your device have disappeared? I normally enable/disable smart charging every day, so it was working yesterday, but today the option totally seems to have been removed. Not sure if...

I had a similar experience last week. Emailed smart@ with a question about the Home Mini, got back a completely irrelevant answer from customer services about my IHD! I gave up.

Does anyone know if or how the national grid scheme to incentivise reducing load during peak hours will affect Octopus customers, specifically those on IO? https://www.bbc.com/news/business-63329233 Households will be paid £3 per kilowatt hour instead of 52p, if they avoid high-power...

I don't believe so, you will have to wait until your next PDF bill to get it.

Well it depends on everyone’s individual use case. If for example you use a lot of electric during the daytime (eg heat pump in the winter) then TEP may still be cheaper. Everyone has to do their own maths…

..or switch to the Tesla Energy Plan, and then the export rate is the same as the import rate =)

I got lucky with 7.5p energy today between 8.30pm and 8am tomorrow, charging the car and the whole house will benefit as aircon is running flat out etc… first time I’ve had such a long cheap window.

Yes and no. If your DNO export limit is lower than your PV generation limit, you won’t be able to export everything you generate. For us, we can generate 8kWh, but can only export 4kWh. So on sunny days we still have to ensure we are using as much solar as possible (eg charge the cars) so as...

Yes, I did: The 9kW limit is strictly enforced, however it's determined by the declared net capacity (DNC) of the installation as opposed to the total installed capacity. The DNC is restricted by, most commonly, an inverter so despite the total capacity planned being 9.6kW, it might pay to...

Not directly, but I was hoping to be able to export > 4 kWh during the summer peak season. In the summer, our base load is around 0.5 kWh. So once the powerwall has been charged (which as I understand it, on the TEP, we have no control over when this happens, so it may charge from the grid...

A few months back, I signed up for installation of a 9.5 kWp solar system (27 panels, solar edge 8 kw inverter) with 1 Teslapowerwall. Originally, I was going to only get the solar and not the battery, but after doing the sums on the Tesla Energy Plan, I calculated I would get my money back on...

Mine appears in my app as of this morning, I'm with Lex and didn't bother phoning anyone... Not sure I actually want or need premium connectivity TBH. Standard connectivity still gives you traffic routing and supercharger availability info, which is all I really care about.

Does anyone on the Tesla energy plan know if/how strictly they enforce the 9 kWp solar array per powerwall requirement? I’m due to get a 9.6 kWp array and 1 powerwall installed, but I want to be on TEP so if it’s a hard requirement I will need to scale back the solar to <= 9 kWp. I’ve emailed...

Yes you're right, that's disappointing!

Had my MY delivered yesterday. Mostly good, although the exterior and interior were dirty and the rear PPF is bubbling on one side. It's a lease car, so has taken 24 hours for the car to appear in my app. I've raised a service request to get the PPF redone and hopefully some compensation for...

5% saving on my upcoming solar install and 20% saving on upcoming powerwall install. Result!

that's a great price! Is that a local installer or national? If they cover South Wales please share their details :)

Thanks. Is that including or excluding vat?

I've asked the five nearest companies to me (from the authorised dealers list on tesla.com) for quotes on installing a Powerwall. A week on, only one have got back to me, and it's the same company who installed my solar (who I think are good, but perhaps expensive). As installing a powerwall...

Mine is due for delivery tomorrow. Just received a delivery text to say it should be with me between 9 and 13. Weirdly, the text came from the same number as I get DPD parcel notifications from. I didn't realise DPD have a car delivery business!

I notice in the terms and conditions for the Tesla Energy Plan, it says that you can not use (eg must disconnect or disable) any solar diversion devices when you're on the plan. We have a Zappi and Eddi which currently charge the car and heat our hot water cylinder with excess solar. Why would...

Admiral are quoting me £615 for MYLR, 20k annual miles including business, 40y/o, company lease. Direct line wont quote because it’s a company lease. For comparison, I was paying £500 with Admiral for my XC40 recharge twin, which is similar in most respects to the MY.

I too just received a text confirming delivery for 22 March. Funny, as the only other text I’ve had from them was the “we have received your order”. Not complaining though.

Has anyone from South Wales had a delivery date yet? I'm still waiting for even an initial date range text, and holding out on the lease company's assurance that I'll get it in March...

A few weeks back, when these 'spectacular' events were first mentioned by Tesla, there were promises of free lunch/dinner. I haven't seen anything about that since - did that ever materialise?

Lease company have contacted Tesla for me and came back with: The order hasn’t been matched just yet, but I can see that a vehicle has been ear-marked to the order but it hasn’t left Shanghai Port yet. I would say that delivery will take place in March as it stands at the moment, I will keep you...

I ordered a MYLR white on lease (standard spec) via Riverdale/Lex in mid November, told to expect delivery Feb 2022. By late January, lease prices had come down a lot, so I cancelled my original order and re-ordered through Gateway2Lease/Lex, with an expected delivery date of March 2022. Same...