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  1. S

    Issue related to car delivery - Anyone have escalation contact information?

    I was able to switch to a car available in inventory that was also built in Fremont instead so hopefully has the matrix lights (which the original Austin built order did not). Thanks for everyone’s advice nonetheless!
  2. S

    Issue related to car delivery - Anyone have escalation contact information?

    I tried to explain the situation multiple times, and the sales advisor basically had the attitude of "not my problem". I will have to contact them again regarding if they will let me purchase the vehicle, and just not let me drive it off the lot but based on my conversation from today, it is not...
  3. S

    Issue related to car delivery - Anyone have escalation contact information?

    Hello all, I was scheduled to take delivery of my 2023 Tesla MYLR tomorrow 2/25/23. I received a phone call from the delivery center that the vehicle was delivered with a broken/defective windshield wiper arm and they cannot deliver the vehicle in its current state due to this being a safety...
  4. S

    Discussion: HW.4 Suite - Availability, retrofit, suitability etc.

    What's the difference between an Austin Model Y and a Fremont Model Y as of today? I am located in CA, but my Model Y being delivered next week was built in Austin
  5. S

    Tesla CVRP Rebate

    Are the LR out of Fremont coming with Matrix headlights now? I thought that was the performance only.
  6. S

    Tesla CVRP Rebate

    Also interesting, is folks in California getting an Austin built Model Y common now? Is there any difference between the LR built in Austin vs Fremont?
  7. S

    Tesla CVRP Rebate

    My question to them was actually about the February 28 CVRP rebate amount increase, and if that would be retroactive or not.
  8. S

    Tesla CVRP Rebate

    I had emailed CVRP asking about if the Feb 28 change will be retroactive now that Tesla is eligible once again. This is the response I received: Good afternoon, Thank you for your email. We apologize for any confusion. The latest Tesla FAQ's on our website are intended for applicants to keep...
  9. S

    As of Friday, January 27, 2023 Tesla has not applied to be included in the CVRP program

    I had also emailed Tesla order support today after seeing some rumors that Tesla has applied and received this response: Hello, Thank you for reaching out again, at this time Tesla has not applied to be a part of CVRP. Should we be affiliated with the program at a future date it would be...
  10. S

    Tesla CVRP Rebate

    Received this response from my email to order support: Hello, Thank you for reaching out again, at this time Tesla has not applied to be a part of CVRP. Should we be affiliated with the program at a future date it would be officially announced. We cannot guarantee nor advise if it will or will...
  11. S

    Tesla CVRP Rebate

    Can you provide a screenshot of the message you received confirming Tesla applied? I tried contacting CVRP and they replied saying contact Tesla for an update They also said that the vehicle must be delivered on or after feb 28 to qualify for the increased rebate.
  12. S

    Tesla CVRP Rebate

    Seems like from other posts that the CVRP rebate won't be retroactive. Only those who take delivery once the vehicles are added to their eligibility list once again will be able to apply for the rebate (as far as I understand). Therefore, I believe most people who are hoping to get the rebate...
  13. S

    Tesla CVRP Rebate

    Agree, I would do the same. I would also check in with CVRP regarding the February 28 changes to their rebate amount if you qualify for the increased rebate. I doubt they would do a retroactive change for that as well.
  14. S

    Tesla CVRP Rebate

    Could you post a screenshot of the message you received as confirmation about this? Was this confirmation from Tesla or from CVRP? My decision to take delivery depends on this as of right now! Thank you!
  15. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Congrats! Was delivered a MXLR 5 seater one week ago, VIN 3410xx built on 4/22/22. Assuming one of the first with swivel screen since I hadn’t seen a lower VIN with it yet. Possible that yours was built around the same time. (In terms of answering your VIN question)
  16. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    I feel as though if I had never experienced the feature, I don’t think I would feel the need for it. So maybe around $250-500? It’s just a convenience feature and if there is a way to manually move the screen to permanently be set to the driver, I would just go for that instead of opting to pay...
  17. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Just some general notes about the delivery and the car after having it for 24 hours now. Home delivery - expect a dirty car... the car arrived covered in dust/dirt on the exterior. The interior was relatively clean, but there are random spots on the seats and other leather parts as if they...
  18. S

    Model X OEM Swiveling Screen Thread

    I can officially report VIN 3410xx built on 04/22 has the tilt screen. Might’ve been one of the lucky first ones to get this feature.
  19. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    I can officially report VIN 3410xx built on 04/22 has the tilt screen. Might’ve been one of the lucky first ones to get this feature.
  20. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    For anyone that’s taken home delivery, by chance if the car has any major issues what’s the process for disputing/rejecting delivery at that point?
  21. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Any 5 seater owners find any decent all weather floor mats? Someone had recommended 3D Max Spider but my order was cancelled by the company and new eta is over a month out now for those ones.
  22. S

    Model X OEM Swiveling Screen Thread

    Sounds like you don’t want your car back at all 😂
  23. S

    Model X OEM Swiveling Screen Thread

    Haha been part of it for almost 10 years now but one can always hope! Maybe a newer loaner car at least :)
  24. S

    Model X OEM Swiveling Screen Thread

    That’s unfortunate, I hope it works out soon or they get you a new car!
  25. S

    Model X OEM Swiveling Screen Thread

    Ya honestly I had the same idea of potentially cancelling but I don’t want to risk not getting assigned another VIN for multiple months. I’ve seen cars being delivered with VIN 342xxx, mine 3410xx has also been sitting around for a while but I finally got some movement and will accept it as long...
  26. S

    Model X OEM Swiveling Screen Thread

    Try and get a hold of a manager. I had to call nonstop for 3-4 days to finally get connected to a manager. As soon as I got a hold of a manager, the car was finally shipped from Fremont within 1 day. I spoke to Emma at Tesla Fremont and she was an amazing help. She basically told me that all the...
  27. S

    Model X OEM Swiveling Screen Thread

    That’s crazy, sorry if you already explained this but what was the service for? And what’s the reason for the delay in completing it?
  28. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Sorry if this has already been answered, but are folks who have taken delivery recently (past week or two) receiving the car with the charging cable still? Just want to know whether I need to argue for one if it happens to come without one on delivery day.
  29. S

    Model X OEM Swiveling Screen Thread

    I hope they at least gave you a loaner vehicle while you wait!
  30. S

    Model X OEM Swiveling Screen Thread

    Seems like the member in the other chat has 3402xx VIN and does not have swivel. I’m still 3410xx waiting delivery and should find out about the swivel on Tuesday if delivery date holds.
  31. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    What was your vin? I’m at 3410xx. Just trying to see my chances while I wait for the car. Thanks
  32. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Just to confirm, Are these the ones that you have that fit well? 3D MAXpider All-Weather Floor Mats for Tesla Model X 5-Seater 2016-2022 Custom Fit Car Floor Liners, Kagu Series (1st & 2nd Row, Black) https://smile.amazon.com/dp/B07THMRXM4/ref=cm_sw_r_cp_api_i_RMVPBKRHYR9XD0GW7QNB
  33. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    3410xx... car was supposedly built on or around April 26 Delivery window has updated to May 14-17 today after being May 11-17 for the past 2 weeks, hoping to be able to schedule delivery soon!
  34. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Please let me know what you find. I’ve seen weathertech mats have the driver and front passenger available for 5-seater, but that’s about it.
  35. S

    Model X OEM Swiveling Screen Thread

    Lol still waiting on my 3410xx. Will keep u guys posted as I haven’t seen anyone comment on a 3410xx vin about swivel yet.
  36. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    I finally received a credible (or seems to be credible) update after a manager called me back today. She said my vehicle is awaiting a part but she has been told by various teams that they expect the car to be completed in the next 48 hours and shipped out. I have also been assured that I should...
  37. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    I just wish they would be honest and tell me what part/how long it might take instead of telling me “in transit” or “waiting for a truck” for the past two weeks
  38. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    I should’ve and asked for the VIN also lol. Turns out it might’ve not been mine as I was informed today that the car is still in Fremont awaiting a part but the SA couldn’t tell me what part or when to expect it…
  39. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Ummm did I just see my own X going towards the lathrop distribution center from Fremont? Black X with 22s that aligns with my current delivery window of 5/11-5/17… coincidence, I think not! (I choose to believe not lol)
  40. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Wow you just described my experience with calling exactly word for word haha
  41. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Ya so one of the responses I’ve received is that the car will be shipped to Lathrop before coming to Fresno. However, no one can confirm if the car is in Fremont, left Fremont to lathrop, in lathrop, or in transit somewhere else at this point which is surprising to me.
  42. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Ya its only a 3 hour drive away, which is why I'm so confused as to how the car can be "in transit" for 1.5 weeks now. I've even offered to come to Fremont and pickup the car from there if truck driver shortage is the real reason that's causing the delay. But since its in a "dead zone", no SA...
  43. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Generic question, has anyone in CA successfully taken delivery of an MX in the past 2-3 weeks (most of the delivery comments I’ve seen have been for Midwest/east coast)? If so, what was your VIN assigned to delivery time frame?
  44. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Interesting. The car should be transported only by trucks in my area, but maybe there’s another reason for it. Still pretty ridiculous that some people have told me the car is in Fremont still while others have no idea where it is. Been a frustrating experience even after receiving the VIN...
  45. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    Has anyone else been told (in between VIN and delivery) that their vehicle is in transit and is in a “dead zone” (an area where the car is not connected to the internet)? I was VINed 2 weeks ago, and I’ve been told the vehicle is “in transit” for 1.5 weeks without any other update. Because of...
  46. S

    Model X OEM Swiveling Screen Thread

    I wish I could have more input but apparently my Tesla has been “in transit” for 2 weeks now even though I live 3 hours away from Fremont lol. Still waiting for VIN 3410xx with a supposed build date of 4/26 And based on the VIN number I feel like I’m one of the closer “on the fence” cars
  47. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    I was told my VIN 3410 is a 4/26 build date? Maybe I was given wrong information based on yours being 3412 and 4/25 build date
  48. S

    Model X OEM Swiveling Screen Thread

    Ya I’m not sure if the information I got is accurate at all and anyone I try asking now says they aren’t allowed to say/don’t know. Please keep us posted on if your car does have it when you pickup.
  49. S

    Model X OEM Swiveling Screen Thread

    What’s the build date on your MX?
  50. S

    Refreshed 2021+ Model X and Model X Plaid waiting room

    And when (at least in my case) I’ve asked if I can just come to the Bay Area to pickup the car, I’ve been told no because the car is at a non-delivery location (supposedly)