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Replaced my 2014 MS 85 HV battery out of warranty recently with a refurbished pack. I'm noticing that the time it takes to reach the desired SOC much longer than on my original pack. On my original battery, supercharger estimated times were accurate to about 5 minutes. On the refurbished pack...

The SC in Buena Park stripped a bolt holding the battery and now they won't work on the car untill it's repaired. They are refusing to accept any responsibility. It looks like the problem is the rivnut being loose. The bolt spins freely but doesn't come out. Can anyone recommend a shop in...

So my high voltage battery on my 2014 S85 is bad and needs to be replaced. I just towed it back from the SC and I can't find the fireman's loop - looks like they removed it but forgot to leave it in the car. The 12V battery is dead - my problem is that I need to get the main screen on to get...

My 2014 MS Battery shut down completely without warning last week (7 weeks after the warranty expired). Happened right after I drove through a nasty rainstorm here in SoCal. Got a couple of messages: "hv-battery-replacement__alert_secondary" & "Vehicle will not start". Towed it to the SC who...

Does anyone know how to request a change in vehicle configuration after purchase? I've purchased a used Model S and the original owner did not opt for Passive Entry and Driver Profiles. I know the car is hardwired for both and just needs a change in vehicle configuration which I'm happy to pay...