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  1. J

    "Roadside Assistance" Scam

    It's not every 3 months, but I have had way too many issues for a car of any price, let alone the price of the Model S. I keep making excuses for Tesla because it's such a great car, but if you consider the total ownership experience, it leaves much to be desired.
  2. J

    "Roadside Assistance" Scam

    Don't get me started on Tesla Service. Last year my Model S was in service for over 4 weeks. They couldn't figure out what was causing a voltage error in the computer. Replaced Series/Parallel 4 Way Coolant Valve. Replaced 1st Generation Battery Electric Coolant Heater. Replaced A/C...
  3. J

    "Roadside Assistance" Scam

    I wouldn't expect them to drive my wheel anywhere. The whole point is, before they allowed me to keep my wheel and get the tire fixed/replaced wherever I wanted, including a place close to my house. And then I could return the loaner tire to the closest Tesla. Now they will not allow you to...
  4. J

    "Roadside Assistance" Scam

    I never expected a free replacement tire and never said that I did. The wheel loaner program is written in their terms and service. It is a free loaner for a few days to give you time to fix or replace the flat tire. I'm not asking for something they didn't promise me when I bought the car...
  5. J

    "Roadside Assistance" Scam

    I purchased the 4 year extended service agreement and I have 1 more year on it. It includes Roadside assistance. Of course not. I had to sign through DocuSign promising to return the loaner tire within 5 days or they would charge me full price for it. My only complaint is in the past they...
  6. J

    "Roadside Assistance" Scam

    It's not the pricing that I have an issue with. It's the customer service. They advertise you get free Roadside Assistance, but then they require you to buy replacement tires through Tesla. And if you don't agree to pay whatever prices they are charging, for whatever tire they happen to put...
  7. J

    "Roadside Assistance" Scam

    I just had a blowout today and Tesla Roadside assistance really screwed me. They would only offer me a loaner tire if I agreed to pay $121 to repair or $600.50+tax for a replacement. At first I said no and they immediately closed the case via text. I had to call and reopen the case and they...
  8. J

    IRO DashCam - Model S AP2 unboxing

    Just purchased the IRO camera on Amazon. I had similar cam I purchased about 5 years ago and it just stopped working and wouldn't turn on anymore. I wish I found this post a bit earlier as it would have saved me some time. Here's what I discovered: Manual: IRO DASHCAM A66 PRODUCT MANUAL Pdf...
  9. J

    12v Battery Options - Which is best?

    We'll see how long it takes for Ostrichsak to blast you for suggesting that the Ohmmu battery might be better. I've been through 3 OEM Lead Acid batteries in nearly 4.5 years of ownership. So far they've all been covered under warranty, but now that I'm past the standard warranty, if this one...
  10. J

    12v Battery Options - Which is best?

    I've seen Ostrichsak post on this topic in other threads. He clearly has a bias against Ohmmu for some reason. From my experience, in 4 years I've had the OEM 12V battery replaced twice by Tesla, both times under warranty. That's an average of 2 years each (we'll see how long the 3rd one...
  11. J

    Service nightmare!

    According to this post it was $1,631 to replace MCU1 with no screen replacement, including credit for the old MCU1 unit. The MCU1 alone was $1,300. Add the cost of 2 weeks of loaner/rental car due to lack of MCU1 supply and it seems the MCU2 upgrade would likely have cost Tesla about the same...
  12. J

    Service nightmare!

    If an MCU1 only costs $5 + 1 hour labor to refurbish, shouldn't they be charging ~$100 + labor to replace broken MCU1s out of warranty? Why are they charging $2,200 + labor if they are as cheap to refurbish as you suggest? Tesla claims the Service Centers are not intended to be profitable, but...
  13. J

    Service nightmare!

    My car sat at the service center for 2 weeks, taking up space. Add the cost of two weeks of a loaner/rental car. Your assumption that refurbishing an MCU1 only costs ~$5 plus an hour of labor is just that, an assumption. And at some point refurbished MCU2 units will become available. If what...
  14. J

    MCU1 S Owners: Logic FOR/AGAINST Tesla's $2,500 "Infotainment Upgrade"? (Not required for FSD)

    Do a search on this forum and you will find many people are having problems getting timely service currently. I'm going off my own experience. It took over a week for mobile service to come to my house and determine they couldn't fix my vehicle. Scheduling an appointment at a service center...
  15. J

    Service nightmare!

    Counterpoints: 1) It took 2 weeks to get a replacement MCU1. At some point it will be more cost effective to stop refurbishing MCU1 units and just order new MCU2 units. 2) I have an extended warranty, so mine is still under warranty for 5 more years. CPO vehicles also typically get a minimum...
  16. J

    MCU1 S Owners: Logic FOR/AGAINST Tesla's $2,500 "Infotainment Upgrade"? (Not required for FSD)

    I disagree. The cost of upgrading all vehicles with MCU1 to MCU2 would be enormous. Maintaining MCU1 software I'm sure is much less expensive, especially since many of the new features are MCU2 only. And until all vehicles are upgraded to MCU2 they still need to maintain MCU1 software. Based...
  17. J

    Service nightmare!

    I finally got my car back on Monday. So it took exactly 2 weeks from the day I had it towed. They replaced the MCU1 and everything seems to be working again. All my settings were lost so I had to spend an hour or so updating all my car's settings, but not too big of a deal. Still bummed that...
  18. J

    Tesla infotainment system upgradeable from MCU1 to MCU2

    I've gotten mixed messages from the Service Center. One person told me the same, that even if the upgrade was available for AP1 I'd have to pay full price. Another suggested if it was available they'd do it. Either way, it's not really a major upgrade for AP1 cars. I don't care about games...
  19. J

    Tesla infotainment system upgradeable from MCU1 to MCU2

    It seems I'm very unlucky with bad timing. My AP1 MCU1 recently died under warranty. My car has been in the shop for 2 weeks waiting for delivery of a new (or likely refurbished) MCU1 replacement. I've asked the service center multiple times if they could just upgrade me to an MCU2 unit, but...
  20. J

    MCU1 S Owners: Logic FOR/AGAINST Tesla's $2,500 "Infotainment Upgrade"? (Not required for FSD)

    My MCU1 just died and my car is in the shop for replacement. I was told at this time warranty will only replace with MCU1 and if I wanted MCU2 I would need to pay the full $2,500. I have AP1 so the MCU2 upgrade is really negligible anyway, but it seems ridiculous they are not allowing an...
  21. J

    Service nightmare!

    The Service Center called me back later on Monday confirming they received my vehicle and asking if I needed alternate transportation. I told them I have a 2nd car and don't need it. I was told they will diagnose the problem ASAP and get back to me. After 2 days I texted asking what the...
  22. J

    Service nightmare!

    After about an hour of first scheduling roadside assistance through the app, then some back and forth on text, and eventually talking on the phone, they finally scheduled a tow truck, which got here in only 15 minutes. They just towed it off to the service center. One of the sticking points...
  23. J

    Service nightmare!

    The mobile service guy told me I needed to schedule a service appointment through the app. I finally got through to a human by choosing the option to check on a vehicle currently in service. They told me to use roadside assistance and have it towed to a service center. We'll see how that goes.
  24. J

    Service nightmare!

    My S P90D is 3 years old with 31K miles, so still under warranty. My center screen went blank the day before I left for a 3 week trip out of the country. Then when I returned I had a message on the screen that the 12V battery needs to be replaced. Meanwhile, the center screen is still off and...
  25. J

    AP1/MCU1 and Software V10

    I have a 2016 P90D with AP1/MCU1 and have not experienced this issue with V9. Very rarely my car goes into a "deep sleep" and it takes time to wake up, but I haven't seen that for months. Other than that, I find as fast as I can get in the car and push the brake pedal, it's ready to shift into...
  26. J

    422 API Error (duplicate txid)

    This morning the request with "data" is back to working intermittently. I tried changing to "vehicle_data" and now it's working consistently. So apparently, last night the APIs were just down completely. "vehicle_data" appears to be the better endpoint.
  27. J

    422 API Error (duplicate txid)

    This doesn't solve the problem for me. API calls were all failing last night. This morning they started working. This evening they stopped working again. I can't even login to my mobile application, so I don't believe this has anything to do with a change in the API request URL. When I...
  28. J

    Infinite Mile Battery Warranty [Now] Being Honored By Tesla [Issue Resolved]

    Did those other batteries have 239K miles? If the battery has major degradation after 50K miles that's totally different than after 239K miles. The warranty is covering battery failure and unusual degradation. The fact Tesla is offering you a discounted replacement seems more than fair...
  29. J

    Is AP2 worth $10k?

    If it were me I'd seriously consider a brand new fully loaded Model 3 Performance. With the $3,750 government credit you're looking at $63,250 with AP 2.5, which will be upgradeable for free to AP3, and even more future proof than AP 2. And, of course, that includes the full 4 year 48K mile...
  30. J

    Tesla Control with PC?

    Yes, I use Tesla Control and it's quite good.
  31. J

    Cancelled my order today...

    If you calculate the total cost of ownership of a M3 MR RWD with the $7,500 tax credit and inevitably higher resale value than the eventual SR RWD, it will likely be a wash. i.e. You are better off getting a MR now with the full tax credit than waiting for a SR later without it. Having said...
  32. J

    How to Replace Center Console Sliding Door

    For those interested in the part numbers for other trims: SLIDING LID, MAMMOTH 1058088-06-A SLIDING LID, OBECHE MATTE 1058088-07-A SLIDING LID, OBECHE GLOSS 1058088-08-A SLIDING LID, FIG ASH BURL 1058088-09-A SLIDING LID, ASH BURL BLK 1058088-10-A SLIDING LID, CARBON FIBER 1058088-11-A SLIDING...
  33. J

    CNET's favorite luxury and tech features for 2018

    This is the only feature you listed that couldn't also be said of a Model 3 for less than half the price of the SP100D. And who knows what the M3P will deliver. If Tesla doesn't start adding some of these luxury features to the MS there will be little justification for paying such a premium...
  34. J

    CNET's favorite luxury and tech features for 2018

    NOTE: The CNET article has nothing to do with Tesla and simply lists their favorite car tech. I'm the one who summarized the list and noted whether they were available on Tesla. I should have specified Model S specifically since that's what I own and that's what I intended. Once again, it's...
  35. J

    CNET's favorite luxury and tech features for 2018

    I don't know, you are the one who clicked on the link. I guess you are one of those people who doesn't like anything that could be considered criticism of Tesla. I bought a Tesla even without all these features, so clearly I think it's the best car available and never said any of these are...
  36. J

    CNET's favorite luxury and tech features for 2018

    Sadly, many of these features are missing from Teslas: Our favorite tech and luxury features of 2018 - Roadshow Summary: Cooled seats (missing) Upscale key fobs Self-closing doors (missing) Suspension nose lifts Massaging seats (missing) Bowers & Wilkins stereos (missing) Power sunshades...
  37. J

    Model 3P-D 0-60 prediction?

    This will be the first Model 3 Performance version. It will likely be targeting the BMW M3 crowd, so I would expect it to be priced similarly (around $75K) and slightly beat the BMW's 0-60 time of 3.8 - 3.9. Later there will likely be a Ludicrous version that may have sub 3 0-60 times, but I...
  38. J

    Extended Warranty Worth it?

    If you read the ESA details it states that the extended warranty is refundable if not used. Once the extended warranty kicks in (after the base warranty expires) then the refund would be pro-rated minus any repairs. But up until the base warranty expires it is fully refundable. I double...
  39. J

    Two door handle replacements will cost me over $1100 - is there a cheaper way?

    $1100 for each handle or for both? Do they come with a warranty? Do you really want to spend $400 plus installation for 2 used handle mechanisms that may only last a few months?
  40. J

    2018 Leaf vs Model 3

    Yeah, they're so stupid that they've sold millions of non-Tesla EVs with no access to the Supercharger network. I guess they shouldn't even bother producing EVs for people who don't need to drive more than 120 miles on a charge. Next time they should consult you on what they should build since...
  41. J

    2018 Leaf vs Model 3

    Leather-appointed seats Premium Audio High Beam Assist Intelligent Lane Intervention ProPILOT™ Assist Android Auto Apple CarPlay Intelligent Around View® Monitor Value is in the eye of the beholder. If you don't plan on going more than 120 miles roundtrip then you don't really need the longer...
  42. J

    2018 Leaf vs Model 3

    A fully loaded Leaf 2 SL is $36,200 MSRP. To get a comparably equipped Model 3 you'd have to get the Premium package and Auto Pilot, and assuming you want something other than black you're now looking at $46,000. For most people that $10K difference is HUGE, and that's before any inevitable...
  43. J

    2018 Leaf vs Model 3

    Absolutely right. And the Toyota Corolla outsells the BMW 3 series by nearly 3 to 1 worldwide. It's not surprising that people on this board are much more focused on aesthetics, bells and whistles and performance. But most of the world is looking for an affordable, dependable daily...
  44. J

    Emergency Brake Recall Mobile Service

    In my case they called me, so I'm not sure if they have a separate number. When they left a message the callback number they left was the main number for one of the local service centers (Sunnyvale, CA). But when calling the main number they were unaware of this service. Because Northern...
  45. J

    Emergency Brake Recall Mobile Service

    I received a voicemail from Tesla last week stating there was a recall on the Emergency Brake and they had the parts in. They wanted to schedule a mobile service where they came to me to fix it. So I called back to schedule and the person at the service center was confused. He put me on hold...
  46. J

    And this is why I buy a Tesla instead of Mercedes

    I totally agree. But in your original post you implied that older people generally have less relevant experience than younger people and are incapable of learning new technologies. The post you were replying to was not suggesting that a Porsche mechanic would be better at fixing a Tesla than a...
  47. J

    2017.32.6ca28227

    If possible, please specify whether you have AP1 or AP2. I upgraded from 17.26.17 on my AP1 MS this morning and didn't notice any differences on my way to work.
  48. J

    And this is why I buy a Tesla instead of Mercedes

    If you took a Porsche to a 25 year old Tesla Technician they'd probably spend an hour looking for where to plug-in the charger. You're comparing apples to oranges. Like hiring a refrigerator repairman to fix your computer. If you're a CEO it sounds like just a matter of time before you get an...
  49. J

    Anyone else think Tesla is spread too thin?

    I'm really concerned about the Tesla infrastructure. If the Model 3 sells even close to projections I don't see Tesla having enough infrastructure to handle it. Good luck getting a service center appointment or pulling up to a SuperCharger without having to wait in line. And what about...
  50. J

    Tesla hurt their own profits by putting wimpy chargers in 3's.

    Maybe you should read my quote again. I didn't say anything about demand for the Model 3, I was clearly talking about the demand for the higher amperage charger.