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In a way, this is surprising and in a way it isn't. It is surprising because there are so many lease calculators available and someone knowledgeable about leasing would use one to ensure the numbers given align with the payment given. It is not surprising because Tesla seems to be arrogant...

I have the BA Design Works system and I like it. Brody has been great to work with.

I haven't read all the posts, but I agree with this 100%. The payments are essentially $968.89 when you add ($5k/36). Cap reduction is like pre-paying the monthly payment. A few car companies still do multiple security deposits to lower the money factor. When doing that, you must calculate...

I think we (Americans) associate car size with features. I like smaller cars (one reason I thought I would never own a model S), but I also like features. Seems like something is always left off smaller cars. I had an Audi S3 on order when I got my Model S.

This may be petty, and I haven’t read all the replies, but I would like previous owners to have free supercharging. It is not that I am at a supercharger every day, or even every week, but I like not paying when I do go. I am sure the costs work out to be much less on a 3, but I like not...

Thanks for the reply.

What model and features do most favor? Do most people get the power add ons so it will record with the car is "off" and how does that work on a Tesla? Are instructions in any of the videos mentioned above?

OK. What is the trick? I have to drive on the freeway for around 25 miles one way every day and I know that doesn't help. The best I have achieved is while on autopilot. To coast for a long time do most of you have regenerative braking turned down?

Suspension light came on and my car is at the dealer. They got me in next day. Guess what I have? Jaguar. It is what it is. Another car I would never pay for.

I was hesitant to use ONR at first but I love it for washing. I actually have a bottle sprayer that has ONR in it right now. Does ONR have a shelf life when in a bottle?

For the interior? I use ONR for the exterior (my car has ceramic coating).

What are some products Tesla owners use on their interiors? The center console and door armrest are high touch areas so it seems like going with something that is matte overall would have the most visual consistency. It also seems like part of the door may be leather and some vinyl. Do most...

No, it was not a hold it was a charge. They messed up and this shouldn’t have happened. Not sure why you want to be an apologist for them more than they do, but this was NOT a normal situation.

Update: I got my car back and the young lady in service explained the situation the best she could since it is something Hertz did. The charge is supposed to be removed by midnight or something like that. There wasn’t any arguing or being upset. I talked about it on this forum about 100x more...

So you ignored the part about appreciating a rental/loaner, but the charge on my card being an issue no matter what huh?

I asked the question a few different ways and you avoided it each time. I admitted the title was a little dramatic, but you haven’t admitted that some of your comments follow zero rational logic.

So if I went, received a Tesla loaner, service was completed with no issues and got my car back, you wouldn’t be able to apply a customer service rating to the experience because it would just be operations? You would do this despite the customer going in for service? In a rational discussion I...

That would fine with me.

I didn’t see red because it is just something that needs to be resolved. Tesla set the expectations for the experience - I can understand the no haggle policy, but I can’t even get a $20 t shirt for free after spending $90k+? OK. I can’t get a Tesla loaner? I will complain about it but OK...

On a scale of 1-10, what would you give them? I called them this morning and they are looking into it. The call wasn’t bad at all; I think the typed word is giving the impression that I am pissed and would be confrontational with them, but that isn’t the case. I also don’t consider this decent...

It is actually a Hertz rental they were supposed to pay for. A Q50.

I will admit, the thread title may be a bit dramatic. The charge on my card is more of a concern than the loaner car. Also, there is an auto group in Vegas that are synonymous for bad customer service (I bought and leased several cars from them and experienced the decline) and off the strip...

I sent two people an email, one of which is the store manager. She replied and said she would look into it tomorrow.

This is a good question. See, I would be a bad customer if I questioned them the first time they tell me I need to bring the car in and leave it with them overnight. If a company is updating my car to make it faster for free I am not ungrateful and I don’t question them. I appreciate it and...

Well you are being something. How do you know that I didn’t contact them before posting here? You don’t and I did. I guess it is my fault for not asking additional questions during the purchase process and assuming that a company like this would be like companies that charge similar prices for...

I will make this short and get right to it: I made an appointment about a week and a half ago to get the firmware update on my 75D I verified I would get a loaner I communicated with Tesla yesterday letting them know I needed to drop the car off at lunch and asked again if I would get a...

Any pics of this? I had the right one for my phone from day one; I didn’t have to mess with it.

What are these “ears”?

Is there a way to extend the lightning jack so it will work with my iPhone X in the case? I didn’t remember this was an issue previously until I put it in my car for the first time. I would rather not spend more money on the Apple case.

I told the place that did mine to make them “Tesla Grey” and he knew what I wanted. I got the lug nut caps from Tesla. Oh, the wheels are ceramic coated (inside barrel too).

The place is Incognito Wraps. Like I said, I think it was something like that. I only dealt with them when I had my mirrors redone. Before that the shop that did the ceramic coating subbed out the wrap and powder coating.

Does anyone have pictures of a car with body color painted handles? My handles are wrapped but I think I want to eventually get them painted.

I want to say mine was $450 but I got clear bra, ceramic coating, chrome wrap and wheels powder coated at the same time.

Is there enough clearance to wrap the trim piece without something rubbing?

Thank you. At least I know I'm not crazy anymore. The strange thing is when I click on my name the headrest moves to where I want it. Everything else is already where I want it.

So I set the headrest where I want it and tap save to my profile. The next day the headrest is moved and I have to repeat the process. Anything I am doing wrong? I thought that would be pretty simple.