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  1. M

    New Delivery Issue? - Indentations in dashboard

    Went to pick up our 3rd Row Model Y on Sat and had the usual paint, body modeling, and unfortunitly small tears in our seats. Everything except the seats was similar to what we experienced when we took delivery of our LR Model 3 in 2018. However, found a new issue I was not familiar with that...
  2. M

    Tesla customer service is the WORST - esp Costa Mesa

    So we got our M3 back yesterday. Showed up in the morning for inspection and car was filthy. Asked them to wash it so we could see how the repairs turned out. Once it was clean we were able to inspect in the sunlight. Although they fixed the scratches we had identified, we found four new...
  3. M

    Tesla customer service is the WORST - esp Costa Mesa

    We had the similar experience from Costa Mesa CS. Worst service ever.... We took delivery with several deep scratches, a body panel issue, no Enhanced Auto Pilot, and a speaker that rattles at higher volume. After telling our Tesla rep that we would like to refuse delievery, their service...