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Interesting, need more information :)

My non-raven X sits on 372. I live in an area which is heavy traffic and uphill-downhill on my daily commute. I do not drive crazy fast and a lot of times I cant :) even if I wanted to. I do speed up a little at times to get ahead but usually on highway commute, I use AP. It's a mix driving with...

My X can do more if its sitting at 20% charge with no other car's sharing the charge feed. I've seen max of 107

They reached out to my DS (dont ask me why) so she is helping and said she will get it resolved. If not I ain't paying them anything for what was free but its more about the behavior of staff then 1 month of free sc. I personally am not a fan of SC unless I am on a trip where I have to use...

Congrats you dodged a bullet :)

Tesla is focussed on model3 and profit to survive it seems and that is needed and good but do they have a plan for FAST charge long term? I am not sure if they do or don't. Also, I don't like SC myself and don't care about missing it for a month but my issue is with how they are managing small...

I was told when I had ordered my MX that its $500 which usually its waived. This was back in October 2018 so you should be fine.

I agree as a lot of Tesla Owners have been misusing SC to an extent that that's the only source to charge the car. Well, its a choice but in my opinion, not a good one. Speaking of SC, Tesla screwed up my 6 months free SC and activated it a month late and now aren't willing to adjust the date...

Typically they would work with you and help you to change it. You should start with your SA and if they dont help then call customer care, they will be able to send you a form to make the change. Ensure you tell them clearly you are not canceling but want to change the configuration. Max, they...

It was chrome but can use IE now.

Its been a week that I sent that email through my account ......

Sent an email through my tesla account to exec but no response at all. What should I do now - send another email and hope for a miracle?

75d -full charge at 90%

What year is your MX? I have had MX for just 1 month and so far I am getting close to 200 in a single charge. I am yet to take it out for a long trip.

yes using climate control to 69F when outside its about 55-60 plus short distances about 85% time. That confirmation is helpful so THANK YOU.

My WH is constantly high - 390-420 is the range now and I've tried driving in different ways but it just wouldn't come down to 320-350 range as in last 30 miles average and I am sure I dont understand this enough yet.

200 miles on new 75d 20" tires and wh/mile at 395. Unsure why its high as this is just city driving. Picking/dropping kids, hop to the freeway for 2 miles and then exit - you get an idea.

Thank you, that clarifies it pretty much.

Thanks. For CALIFORNIA would you suggest it to keep at 70% too?

Just scheduled 1st service appt after delivery (at Dublin aka mad house sc) - let's see how it goes. I hope they dont take long as the list is not big by any means. What kind of loaner I should expect?

New MX owner here - Why does Tesla S/w restrict home charging the battery to 75-80% only? is that the best way to charge at home? How should I or should I not charge the battery at home?

I was actually sick but got my MX delivered just Friday evening. The delivery person was the best Tesla employee so far and we were kinda lucky that there were minor things which we noted and have already scheduled an appointment for Monday. The car is FAB and runs great. I am still learning...

Very interesting - thanks for sharing

Write to who and call where? Tesla support is good for sending emails to the advisor and delivery specialist. If they aren't doing much then whom do you call or email?

good idea to tweet but i've not seen him respond to customer issues with Tesla. Have you seen otherwise?

Its ModelX - Tesla confirmed in writing its Brand new - not used for demo or otherwise. It was indeed discounted for $1500 but due to the price change they just adjusted the price of $2300 (so increment of 800) and said this is the final price as its a brand new car. They took a long time for a...

Thanks, Uncle Paul. My Advisor will drive it from Fremont to Dublin Store (about 20 miles) - I have a delivery scheduled which we will miss as Tesla did not provide with MVPA in time for my credit union to process and send the chq. They said finding a spot is difficult so we can drive your...

Thanks. It's just 20 miles though but you have a point. Is there anything other than miles on the car which I should consider?

Anything special at Fremont location delivery. My MX order has had multiple delays and we are going to miss the 2nd appointment (Tesla needs a lot of help) for no fault of ours. My advisor is now suggesting to take delivery from a local store instead of going to Fremont hub. Any advice from...

Ask for the store manager and that would help. I ordered a custom and then changed it to an inventory as I found a good clean car with better options. Tesla took forever to adjust price with recent price changes and then took forever to get the MVPA to me. In this, I missed 2 scheduled delivery...

Unless you have taken delivery you should always get the price adjusted.

You would NOT think it's a new car....You would think its USED?

Yes but are not confirming it in writing (email) - I guess just by looking at the car it would clarify if it's used in any way or not. Hopefully its brand new only. Fingers crossed.

I have not seen the car and mostly won't see it till delivery (12/9) If it's new I am taking it and if it's demo I am rejecting it although consequences could be unknown. Dont want to miss the tax credit for sure.

Congrats - post some pics. My MX delivery is next Sunday 12/9. I am in CA and they took forever to adjust the price although took away the already existing discount on the car but adjusted to today's price if I built a new car at tesla.com. Now waiting for the contract.

miles = 50. Owner Advisor says she checked on the backend and it's a brand new car, what concerns me is she isn't stating that over email though.

Here is my MX story: Originally I did a custom order and it was just taking a bit so I started looking at Inventory MX and someone other than my SA helped me find a vehicle which was a configuration I wanted. This was at a dealership in Southern CA so I asked my SA to divert my deposit to this...

Finally, my Owner Advisor contacted me and shared the revised Quote/Price. The price has had an error of $300 but I am not gonna worry about it. I asked to schedule delivery as my IDA is nowhere to be found. I've asked for Tuesday delivery at Fremont HUB. YAY!!!

Load space does not seem to reduce with 7 seat with last row seats down?

Why buy a Model X and just get 5 seats? Just curious.

My delivery was this Thursday and my local contact at the store is so slow that we had to move the delivery out to next week as she could not get the price adjusted. She says it should be done in a day or two as now she has escalated it to her manager but I'm very disappointed in her handling of...

I am hoping my price on X gets adjusted too. I had originally ordered a custom built Black MX but then changed mind when I found a BLUE MX in Inventory which had a better configuration to my custom. My Owner Advisor is from some other planet, very nice in person but would not return emails...

Tesla Support US 1800# had confirmed it and also indicated that they reached out to my SA as well as Sales Manager who would contact me.

While I have been advised over phone (18###) that there was an internal memo sent which advices Tesla employees to honor the price difference my delivery advisor has not agreed and says she is researching/asking etc. Later she pushed the issue to my SA and my SA left me a VM while I am traveling...

Great congrats :)

did they agree on a refund due to price change?

Just spoke to Tesla (on the delivery team) and she said " Model 3 got adjustment as it was announced publicly and we have no information on price change so I can note your account but at this time we would not be adjusting price on any delivery". My delivery was scheduled for Dec 2 now it has...

They know that a lot of people would not cancel or change as the diff in price isnt greater than the tax credit so I am expecting the same response I will get from the advisor. Waiting for a call back.....

They know that a lot of people would not cancel or change as the diff in price isnt greater than the tax credit so I am expecting the same response I will get from the advisor. Waiting for a call back.....

Found an inventory MX and worked with Store to get that order changed. Now Delivery is Dec 2nd. Unsure if I can get price adjustment and I cant change this order to a new order anyways (tesla wont allow plus if I do so I may not get anything till 12/31 and lose on tax credit. they are taking 4...