opening without key or phone

Does anyone else have the issue where they can't unlock or open the trunk with the Tesla App? and does anyone know how to fix it, if it's at all possible? Everything else in the app works without issue and I can lock the car, so the issue is limited to getting into the vehicle - unlocking and...

It is a few weeks ago now, however, it comes to mind often. I went to pick my partner up, from her volunteer job. Road was busy, so I had to park 50 yards away. She had not seen me, so I got out of the car and waved. She still di not see me. I walked towards her and when I was about 10 yards...