Hi all,
We've recently had a warranty claim denial for what Tesla claims are cosmetic issues on our X:
1) Rubber seals failing around falcon door roof glass trim (many threads about this one)
2) Clearcoat failing on roof trim
It seems like (1) is covered depending on what SC you go to, and (2) is unique to us (I've never seen clearcoat failures on a car that is <10 years old). We've never been through an arbitration process, but it seems like our local SC leans towards warranty denial / customer pay and we were curious if we can get an official answer for all of us X owners regarding at least #1.
Wondering if you folks had any advice on how to deal with [email protected]?
We've recently had a warranty claim denial for what Tesla claims are cosmetic issues on our X:
1) Rubber seals failing around falcon door roof glass trim (many threads about this one)
2) Clearcoat failing on roof trim
It seems like (1) is covered depending on what SC you go to, and (2) is unique to us (I've never seen clearcoat failures on a car that is <10 years old). We've never been through an arbitration process, but it seems like our local SC leans towards warranty denial / customer pay and we were curious if we can get an official answer for all of us X owners regarding at least #1.
Wondering if you folks had any advice on how to deal with [email protected]?