Can someone who has both a vehicle and Powerwall show me what the notification page looks like? I cannot get Powerwall notifications, nor see any options for enabling it in Notifications tab (since installation, I have had several grid failures ranging from 19 minutes to over 4 hours). In that tab, I can only control Vehicles and Vehicle options. I talked to Tesla and they seemed flummoxed. They said I just need to enable it by tapping the gear icon when in Powerwall page and tapping Notifications. But I only see sections for Vehicles, Security, Charging, Vehicle Software, and Summon on that page. Nothing for Powerwall. Thanks!
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App version 3.8.0 - Notification of power outage
- Thread starter Bigtanuki
- Start date
Looks like my images didn't come through the first time.
Hopefully these work.
Once I click on Notifications, I see two options:
I can then update Vehicle Notifications:
Energy Notifications:
Backup History (not a notification but we received notifications for all events over 5 minutes):
Hopefully these work.
Once I click on Notifications, I see two options:
I can then update Vehicle Notifications:
Energy Notifications:
Backup History (not a notification but we received notifications for all events over 5 minutes):
Attachments
@MorrisonHiker Thanks! Even though I can see Powerwall tab, I lack the “Energy” tab after tapping notifications (which for me only goes to what you see in 2nd image for Vehicle). I did try log out/in and reinstall app, and both iOS and Android show same problem. I have reported problem to Tesla. Hoping for the best because I’ve already had 3 power failures since install, and one was during the county inspection!
