so I played around it some more, here's what I found out:
1) if the charger is plugged in, it's greyed out like my picture. I cannot tap it, I cannot change charge level, I cannot start/stop. I basically can't do anything charge related.
2) if the charger is NOT plugged in, I can tap it, and it will open the charge door, and let me change the charge levels. but the moment I plug in the charger, it immediately greys out and becomes #1 again.
does this make any sense? it's totally not working like my model 3 does. and tbh totally useless too, since I can't change levels or start charge if anything is plugged in!