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"Check Power Source Message"

Discussion in 'Model S' started by 209California, Apr 24, 2016.

  1. 209California

    209California Member

    Joined:
    Mar 5, 2016
    Messages:
    31
    Location:
    Manteca, ca
    Got a message today on my '13 P85..65k miles on it. "Unable to Charge..Check Power Source" It was something long those lines. I called Tesla and its pointing towards being the home charger inside the vehicle, verified from a local SuperCharger station that Supercharging works fine with the car. Hopefully service will do well taking care of it this week.
     
  2. alwaysru

    alwaysru Member

    Joined:
    Jul 11, 2015
    Messages:
    82
    Location:
    Austin, Texas
    Had the same issue yesterday on my 2013 P85. Took it in immediately and the logs showed that the main charger might have failed, but they're having to check with engineering in California. Weird coincidence, or did you also receive 2.17.37 before it failed?
     
  3. 209California

    209California Member

    Joined:
    Mar 5, 2016
    Messages:
    31
    Location:
    Manteca, ca
    I'm on 2.16.17. I'm wondering if it's the cable because I noticed some type of corrosion on one of the prongs.
     
  4. 209California

    209California Member

    Joined:
    Mar 5, 2016
    Messages:
    31
    Location:
    Manteca, ca
    @alwaysru Just an update, drove out to Dublin, they determined the charger was bad, $200 out of pocket, got a new mobile charger. Get home and still the same problem, they delivered a loaner vehicle (non-Tesla) to my house and threw my vehicle on a trailer, they won't charge me another deductible which I feel is fair. Even Tesla support over the phone questioned it could be a bad home charger, I wish they had checked everything while I was at Dublin, but waiting today on the verdict. Any update on yours?
     
  5. alwaysru

    alwaysru Member

    Joined:
    Jul 11, 2015
    Messages:
    82
    Location:
    Austin, Texas
    Ended up being the primary charger on the car, so they replaced it under warranty.
     
  6. DJung

    DJung Member

    Joined:
    Feb 28, 2013
    Messages:
    304
    Location:
    Newport Beach, CA
    Just FYI, the Supercharger bypasses the onboard charger (Supercharger puts DC directly into the battery pack, no need to convert to AC). So if you received a new UMC and you're still having issues, it's probably the onboard charger that is having issues.
     

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