Has anyone had any luck with getting Tesla to fix a problem? They took my car in because it needed a recall on the memory card. Fine (I was also paying 1,300!!!! for the parking brake calipers as well which apparently failed), I let them do their thing.
Problem is afterwards the audio wasn't great in the car and certainly functionalities such as energy readings etc didn't work.
I contacted them and was told that it wasn't their problem it no longer worked and that it was old stuff anyway so should upgrade for 2,500 to the new MCU2. This is ridiculous, I don't want anything fancy, I simply want my car the way it was before. But it's like a stone wall, they just close the support ticket in the app down.
Has anyone had any luck in being able to get Tesla to actually fix a problem like this? (Car is a Model S 2017, under warranty for battery/drive only)
Problem is afterwards the audio wasn't great in the car and certainly functionalities such as energy readings etc didn't work.
I contacted them and was told that it wasn't their problem it no longer worked and that it was old stuff anyway so should upgrade for 2,500 to the new MCU2. This is ridiculous, I don't want anything fancy, I simply want my car the way it was before. But it's like a stone wall, they just close the support ticket in the app down.
Has anyone had any luck in being able to get Tesla to actually fix a problem like this? (Car is a Model S 2017, under warranty for battery/drive only)