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Driver Side Mirror Stuck

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The Model 3 that I'm buying from my work fleet just ran out of warranty on Dec 23rd and on the 29th I discovered that the driver side mirror won't adjust. I tried helping it with my hand and got one axis freed up, but it still won't tilt "up & left". The car is a 2019 model. Has anyone else experienced something similar, or taken a mirror apart to see how it works? Could I just spray some penetrating lube in there? Is there something else that someone would recommend?