So I picked up my Model S in Jan 2022 a day before it was supposed to be delivered to my house. I went 30 mins before closing and they were nice enough to grab it for me and set it up for me. The sales guy was very courteous and helpful, considering I was too impatient to wait 1 day for the car to be delivered to me.
Have any questions ready to go and they should be able to help. I have complained of a few items after pick-up and they have fixed any and all things I have pointed free of charge.
Overall not as bad as you would think, and not as good as a luxury German car dealership.