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Getting Tesla to honor their Warranty

john5520

Member
Mar 3, 2020
776
513
Florida
Actually not quite.

When we bought our used E350, we were provided with an inspection check list to show us what they did with the car to be able to call it CPO. It is CA Law.

California's Rules For Sales of "Certified" Used Cars

Yeah, but the question is; did they actually check everything on the list? I'm going to lean towards 'unlikely'. If you return for service, they'll more than likely take care of the problem, but they're hedging their bets on the percentage of cars that won't come back.
 

njhtran

Member
Jun 11, 2020
354
125
Temecula
Thanks for all the replies guys. Car is currently being serviced under warranty for faulty control arms as well as a faulty AC condenser. I'm glad tesla is taking care of this but it really irks me that they are claiming the 200 pt inspection for used cars. It is quite telling that a car with these problems passed and definitely makes me question any future purchases with Tesla.

can you tell me how you were able to convince them? I'm getting similar squeaks and my SC did tighten some bolts and it's actually louder now than before. However, they won't diagnose and actually fix it.
 

RedXowner

Member
Mar 24, 2020
176
96
Springfield, Virginia
Had a completely different experience when I bought my 2016 MXP100D off the website back in February. It was detailed to a T, and it runs and works great. Have had very minor cosmetic issues (black trim around wheel wells coming loose) that they replaced under warranty without hesitation. The car was exactly as advertised on the website. Never thought I'd pay that much for a used car, but every day I am more and more happy with my decision.
 
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jpizz123

Member
May 19, 2020
32
10
earth
can you tell me how you were able to convince them? I'm getting similar squeaks and my SC did tighten some bolts and it's actually louder now than before. However, they won't diagnose and actually fix it.
I didn't have to mention anything else for them to take care of the control arms thankfully. I guess it depends on which SC you go to, this was at the Buena Park SC.
 

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