Has Tesla Reset/Cleared Codes Remotely For Anyone Before?

[jimbo69ny]

I have a code on my dash that wont go away. I am sure it will with a reset because nothing is wrong with the car. I have tried every possible reset procedure and I cannot get it to go away. I am really hoping I can convince Tesla to reset my car remotely so I dont have to deal with service. I have had a really poor experience with service so far and I would just rather not go to them. I also just read a thread that said Tesla scratched a person's paint and steering wheel while in for a repair.

So, have you had Tesla remotely repair your car before? Heard of anyone who has? Anything I can say to Tesla to convince them to do this for me?

Thanks!

 

[jmaddr]

Not sure if they can reset codes the way they do it on ICE cars. I'm not even sure if that process exists. I'd give them a call and see (choose roadside from the app).
Still want to help though. It might help if you post the code you are seeing.

 

[jimbo69ny]

Not sure if they can reset codes the way they do it on ICE cars. I'm not even sure if that process exists. I'd give them a call and see (choose roadside from the app).
Still want to help though. It might help if you post the code you are seeing.

Thank you for your post. I dont want to get into the codes that are reported. Nothing is wrong with the car. They were just a glitch. My only question is about remote resetting. Does Tesla do it and has anyone had it done before.

 

[wycolo]

Yes they can (Draper, UT or Montreal, CAN), so call them.
--

 

[jimbo69ny]

I didn’t think of that. Yeah I should call some other Tesla service centers. I’ve received such crappy service in Central New York

 

[Soey22]

Thank you for your post. I dont want to get into the codes that are reported. Nothing is wrong with the car. They were just a glitch. My only question is about remote resetting. Does Tesla do it and has anyone had it done before.

I have my Tesla Mobile ranger that I text and he logs into my car and takes care of things for me. Also if I need to go to a service centre, here in Ontario we get same week bookings for service. I’ve been reading how it’s a mess in the US with bookings a month away.

 

[jimbo69ny]

I just called the Tesla location in Toronto because thats the next closest one to me that is outside of the Central NY region. I hope they dont call the CNY guys. They are all nice when I do finally get a hold of someone but I have had a lot of bad experience with Tesla service here.

I am hoping the Toronto guys can send a reset code to clear the errors I have. The mobile tech is super nice. I really like him but he says its not something he can do with a mobile visit.

It seems so simple. I bet they can do a remote reset but they just dont want to.

 

[Rudyv1]

I have my Tesla Mobile ranger that I text and he logs into my car and takes care of things for me. Also if I need to go to a service centre, here in Ontario we get same week bookings for service. I’ve been reading how it’s a mess in the US with bookings a month away.

Hello Sir. Would you happen to know the best way to go about getting Hooked up with a Mobile ranger to be able to text them just as you do? Thank you