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Head Lights fogging

Discussion in 'Model S' started by VictorDot, Dec 12, 2019.

  1. VictorDot

    VictorDot Member

    Joined:
    Dec 30, 2018
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    Toronto
    Model S 2015, both of my headlights are fogging on the inside.
    Made an appointment with Tesla, thru the app, pictures were uploaded, at the arrival was given a loaner (didn’t ask for it) they said it’ll take a few hours and they are busy now,10am.
    At 5 pm got a msg from them saying my S will be ready next day by the end of a day. In the morning my S was ready for a pick up, however Headlight did not get replaced or touched.
    Tesla service said it’s normal for all the lights to get that moisture inside since all the lights are not tight seal and the moisture comes and goes away.
    Q: why they didn’t tell me that at the booking, at my arrival and made me waiting for my S to be fixed.
    Don’t they know it’s normal, or they had to replace them and they didn’t?
    My 4 year warranty is about to expire in 10 days from now. Wanted to make sure I don’t need to pay for those things later.
    Did anyone had a similar experience with the headlights or any other lights?
    Thank you for your help..
     

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  2. PWlakewood

    PWlakewood Active Member

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    I noticed your car is wet. Did you wash it or did it rain? This is pretty normal and will go away once the humidity levels inside and out balance out. If you search on here you will see this has been discussed before and is common in all cars and trucks if they are put into similar situations. The headlights are not air tight therefore they will do this on occasion. They probably looked at them and realized this was a normal behavior but I would not expect the person you dealt with to know if this normal or not. You did get a loaner so at least you weren't without a car.
     
  3. VictorDot

    VictorDot Member

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    My car didn’t go thru a car wash, it was a bit raining that day it happened. But I haven’t seen that happening earlier, strange.
    Overall I’m sat with how they take care of a customer, could of look at that and let me go instead of bothering with the loaner.
     
  4. PWlakewood

    PWlakewood Active Member

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    Was it cold outside and warm in your garage by chance?
     
  5. selfbp

    selfbp Member

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    East, TN
    Do not let them talk you out of getting them replaced. Voice your legitimate concern that you aren’t wanting to have a moisture related issue cause leds to go out in the DRL down the road. I’ve had my facelift headlights replaced 6 times. 2 times for moisture and the rest for leds yellowing. I know they do this sometimes because venting issues but that’s a lot of moisture.
     
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  6. PWlakewood

    PWlakewood Active Member

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    I'm willing to be they wont swap them out. Most of the time people don't even notice they have fogged and by the time you get out of the car you dont even notice or the moisture has gone away. If this happens every time it rains or gets wet then yes there is a problem but not if it happens occasionally. They are designed to vent and all lights have vents. This is not just a Tesla thing
     
  7. Tesomega

    Tesomega Member

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    I would recommend you register this as a compliant before you warranty runs out..I have not seen this a single time in any vehicle including my current Tesla that I have owned so far. Better to be safe than sorry.
     
  8. PWlakewood

    PWlakewood Active Member

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    Just because You have not seen it does not mean it hasnt happened to your lights. The difference in temperatures will cause this especially in very humid situations. Ask someone who lives in Louisiana, Alabama, texas etc if there lights ever fogged up.
     
  9. VictorDot

    VictorDot Member

    Joined:
    Dec 30, 2018
    Messages:
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    Location:
    Toronto
    I can take a bit of humidity, but this is half the light of moisture..
    I will be going there next week to grab some parts for my X and talk to them again.
    And I will call California to see why they say too..
     

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