Lost camera Live view in Tesla app, any ideas? [solved - no premium connectivity]

[Bree]

Hi everyone, lve seemed to have lost my live camera view, does anyone have any ideas? It does not appear in my Tesla app anymore. Model 3

 

[E90alex]

Do you have premium connectivity?

 

[jjrandorin]

Do you have premium connectivity?

This is what I was going to ask as well but @E90alex beat me to it. OP did you get your car roughly a month ago? If so, you might have had the premium connectivity subscription expire.

 

[Bree]

Hi, no l don't, do l pay $10m for the pleasure

 

[Bree]

Yes l took delivery a month ago and was warned Premium Connectivity would expire.

 

[jjrandorin]

Yes l took delivery a month ago and was warned Premium Connectivity would expire.

Then you have the answer to your question as to why you lost live view. It requires premium connectivity.

Connectivity | Tesla Support Other Europe

Connectivity is an important part of all Tesla vehicles, further enhancing the driving experience by providing access to features that require data usage. Find out more about Standard and Premium Connectivity.

www.tesla.com

 

[Bree]

Y thank you, much appreciated, have a great day.

 

[jjrandorin]

Y thank you, much appreciated, have a great day.

You too, and appreciate the thanks / politeness. Have a good one.

 

[rpiotro]

Hi, no l don't, do l pay $10m for the pleasure

Or $99 per year if you want to save a little.