Map turns black

[jbiggs2]

Mine finally corrected after the last update.

 

[Transformer]

Mine finally corrected after the last update.

Yay! Which update is that?

(A car can be "up to date" without being on the highest version number within the software development line or across all the development lines.)

 

[alexgr]

Mine finally corrected after the last update.

Good for you. I am on 2022.4.5.21 and had no updates for well over a month.

 

[Transformer]

That was a month+ ago. Since then, the map is black 80% of time or more and no updates. Yes, I have restarted the car MANY times. And the car is parked in a home garage every night with strong WiFi.

I expect that you checked this but just to be sure, does your car still show a WiFi connection? My car's WiFi got turned off -- sometimes a software update glitches a setting. (Hopefully that'll get fixed when they finish saving profiles to their servers.)

 

[alexgr]

I expect that you checked this but just to be sure, does your car still show a WiFi connection? My car's WiFi got turned off -- sometimes a software update glitches a setting. (Hopefully that'll get fixed when they finish saving profiles to their servers.)

Yes, the WiFi connection is ON at home.

 

[jbiggs2]

I'm on version 2022.12.3.2

 

[davidu406]

I have tried all of what you say. Tesla service canceled request basically telling me to go pound sand. That was a month+ ago. Since then, the map is black 80% of time or more and no updates. Yes, I have restarted the car MANY times. And the car is parked in a home garage every night with strong WiFi. Tesla software support totally sucks. They focus on maximizing profits in the past couple years, nothing more. I will not be surprised if Tesla starts falling behind some other car maker soon (VW, for one).

Yeah, same thing happened to me. I think we just have to wait for the next map update or something, who knows.