Hi,
I ordered my M3 on 12/28 and it was delivered on the 30th, so I should have made the tax deadline. I just now received another bill for the car that I traded in, which seems odd. I've gotten nothing about the lien being paid off.
That said, at delivery, there was a gap on the frunk that they noted they'd fix. Fine.
A few days later, I noticed that the driver's door is more forward than the passenger's side and there's gap in the dash. Then I noticed that there's more "black" on the windshield on the right. Then I noticed that it looks like the front of the left door rubs against the quarter panel. All kinds of problems. When I got it, they had to truck it in from a nearby location and it had 40 miles on it. My assumption at the time was that this was due to the transfer. I had also noticed a couple blotches that looked like work had been done. I'm curious now as to whether work was done that they didn't disclose, or there's some actual underlying issue.
I've contacted Tesla to have repairs made and I'm confident they'll fix everything in question.
Fast forward. They called me a couple of days ago and told me my "DMV papers" were accidentally destroyed and I need to sign them again. They were even willing to come to my place of work to have me do that. As a follow up, I checked my Tesla account and my "purchase agreement" is only my order agreement. There's no signed purchase agreement available.
So, all of this said, I have a couple questions that maybe someone can answer:
1. If there's no record of sale before the new year, do I now miss out on tax credits?
2. Do I have any leverage with regards to the issues noted above, now that it doesn't seem like they've any paperwork? I don't think I would, but could I essentially refuse delivery at this point and demand a car without those issues? I don't want to do this but I wonder what my options are?
3. Does this also imply they've not been able to pay off my other car, and I'm now eating the cost of two cars while waiting? I guess I could call the earlier lender and find out.
I have a service appointment tomorrow -- for what was supposed to be a simple frunk fix and a paper signing. Any advice on how I should handle this? I'm not angry at the, just kind of disappointed.
I ordered my M3 on 12/28 and it was delivered on the 30th, so I should have made the tax deadline. I just now received another bill for the car that I traded in, which seems odd. I've gotten nothing about the lien being paid off.
That said, at delivery, there was a gap on the frunk that they noted they'd fix. Fine.
A few days later, I noticed that the driver's door is more forward than the passenger's side and there's gap in the dash. Then I noticed that there's more "black" on the windshield on the right. Then I noticed that it looks like the front of the left door rubs against the quarter panel. All kinds of problems. When I got it, they had to truck it in from a nearby location and it had 40 miles on it. My assumption at the time was that this was due to the transfer. I had also noticed a couple blotches that looked like work had been done. I'm curious now as to whether work was done that they didn't disclose, or there's some actual underlying issue.
I've contacted Tesla to have repairs made and I'm confident they'll fix everything in question.
Fast forward. They called me a couple of days ago and told me my "DMV papers" were accidentally destroyed and I need to sign them again. They were even willing to come to my place of work to have me do that. As a follow up, I checked my Tesla account and my "purchase agreement" is only my order agreement. There's no signed purchase agreement available.
So, all of this said, I have a couple questions that maybe someone can answer:
1. If there's no record of sale before the new year, do I now miss out on tax credits?
2. Do I have any leverage with regards to the issues noted above, now that it doesn't seem like they've any paperwork? I don't think I would, but could I essentially refuse delivery at this point and demand a car without those issues? I don't want to do this but I wonder what my options are?
3. Does this also imply they've not been able to pay off my other car, and I'm now eating the cost of two cars while waiting? I guess I could call the earlier lender and find out.
I have a service appointment tomorrow -- for what was supposed to be a simple frunk fix and a paper signing. Any advice on how I should handle this? I'm not angry at the, just kind of disappointed.
