No display even after reset?

[Pebkac_]

Just got in to my Model Y today to find the screen completely blank.

I know the infotainment system is on as my phone still connects and everything is working like normal just no display.

I have done the reset by holding down both buttons on the wheel, which again I know is doing something as my phone disconnects.

Still no display though.

Anything else I can do ?

 

[Pianewman]

How old is the car? Mileage? Update? Did the screen ever come back to life?
After 36k miles, I've had 3, maybe 4, blank screens at startup, which always return to normal after a few moments. That's a MUCH SMALLER NUMBER than my desktop, which requires a reboot every few weeks...

 

[Pebkac_]

Thanks for reply.

No screen has not come back to life. Car is about 3 months and a couple of thousand miles at most.

Sorry to hear about your desktop, but to be honest your desktop should be rebooted daily as it helps to clear out RAM and temp files.

New video by Darren McCabe video of what's happening

 

[240vPlug]

Sounds like it's time to schedule a service appt. If reboot doesn't fix not much else that I'm aware of you can do.