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Phone call audio won't go through car

Discussion in 'Model 3: User Interface' started by BlueWRXPride, Jun 29, 2018.

  1. BlueWRXPride

    BlueWRXPride Member

    Joined:
    Oct 24, 2017
    Messages:
    110
    Location:
    Syracuse
    I just picked up my M3 today, and I have a google pixel. It is paired to the car, and I'm able to stream music without issues. When I try to make a call, the car is aware because it pauses the music, and allows me to control the call (ie, hang up) through the touch screen. But the audio only goes to the phone handset. On the phone, I can select handset, speakerphone, and bluetooth. But when I select bluetooth, it still goes through the handset.

    I have tried resetting the screen, powering the car off and on, unpairing and repairing my phone, and disabling contact sync but nothing has helped. I paired my wife's non-pixel phone and calls work fine. I've had 2 rentals in the past week and those had no issues with phone calls through my pixel. Any troubleshooting ideas?
     
  2. paulvinh

    paulvinh Member

    Joined:
    Mar 9, 2018
    Messages:
    127
    Location:
    Los Angeles, CA
    This happened to me with iPhone 7 and I did everything you did too. I dont think you mentioned powering off/on your phone but that is what I did and it worked.
     
  3. BlueWRXPride

    BlueWRXPride Member

    Joined:
    Oct 24, 2017
    Messages:
    110
    Location:
    Syracuse
    I ended up doing all those steps again, but all at once. Unpaired the Bluetooth, reset the screen, turned the car off, and then re-paired it. This time calls seem to work fine!
     

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