While I'm planning to keep the car I'm seriously disappointed with the quality. Today is one week since I have it and there were so many problems with it. On top of what you see, the app cannot send the destination address to the car every other time, there was damage under thecar, the frank also had to be adjusted as it was very hard to close.
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Poor quality
- Thread starter MY-user
- Start date
Clark_Kent
Member
Why did you take delivery of the car with all of these issues?
EVer Hopeful
Active Member
in fairness; what are the options? Get back in the queue until Next October?
I only knew about the scratch, misaligned trunk, and folded weather seal. The SA assured me that it would be a quick one day turnaround fix. The rest has happened during the week.
EVer Hopeful
Active Member
Wheelcover is comming off. You can see the gap is larger than a roofing nail. Pushing it back doesn't do anything.
It wasn't like this when I got the car.
Attachments
Clark_Kent
Member
It’s not clear your positioning in the queue once you reject a VIN, so it’s not fair to say you will wait nearly one year for another vehicle. Anyhow, the short answer is: yes, reject the VIN and get back in the queue in hopes you get a vehicle that is to your liking with respect to quality. Why would you ever feel obligated to accept delivery of a vehicle that does not meet your standards of quality? You’re paying for it, it’s not free. I don’t see the point in accepting a vehicle you know has issues only to complain about it.
I would've rejected the VIN but most of the problems appeared after receiving the car.
EVer Hopeful
Active Member
Hard to argue that point, but then again you're right ... that it's not clear what would happen if you reject the VIN
It's not like they'll immediately send you another one as complete vehicles will probably already have been assigned, so you'd have to wait for at least that long AND that's after you've already waited (four months in my case) . Or I suppose you might snag one from inventory ... that someone has already rejected
Not sure what I would have done tbh
SC can fix trunk alignment issues pretty quickly. Mine started sticking about 6 months after delivery (I blame the cold?) and they aligned it in about 15 minutes.
Wheel covers idk. Pull them off and throw them away, they are ugly lol. I didn't find the range loss to be that much. I bought some rimetrix covers to see how much it makes a difference in the winter.
Wheel covers idk. Pull them off and throw them away, they are ugly lol. I didn't find the range loss to be that much. I bought some rimetrix covers to see how much it makes a difference in the winter.
Agree and most been addressed already but I purchased a new car because I don't enjoy repairs. I'd appreciate suggestions on how to fix the wheel cover.
I might get rid of wheel covers. It also could improve resale value of the car when I put them back on in 4-5 years. I scheduled a technician for this Thursday to install homelink. I hope he also helps with other items at the same time.
Mike_TV
Active Member
If it helps any, I had a handful of issues similar to yours back in early 2020 that Tesla Mobile Service and the Service Center fixed over time. Just document them all and put in a service request(s).
When I had Homelink installed by Mobile Service, I pointed out a few of the issues, one was a misaligned trim piece, that Mobile Service quickly fixed in a matter of minutes without any issue.
From all of the Mobile Service techs that I've talked to, they don't mind us asking questions or pointing out other issues to ask for advice. They are very familiar with the enthusiastic Tesla owners and want new owners to be happy.
When I had Homelink installed by Mobile Service, I pointed out a few of the issues, one was a misaligned trim piece, that Mobile Service quickly fixed in a matter of minutes without any issue.
From all of the Mobile Service techs that I've talked to, they don't mind us asking questions or pointing out other issues to ask for advice. They are very familiar with the enthusiastic Tesla owners and want new owners to be happy.
Clark_Kent
Member
You're experiencing all these issues and you're going for Homelink?! You're a super optimistic soul.
Hurricane4911
IT Guy From 1980-2013, Retired
Yes, those are fixable issues, but I certainly would not be happy with the alignment issues and delivery prep. They should have been addressed.
That said, what is the build date of your car? Research and discussions with the sales and delivery teams in Tampa indicated that a huge focus was placed on the alignment issues over the summer. I took delivery in November and so far, no problems.
The Tampa FL team gets very high marks from many folk. I'm certain that once you get your appt. straightend out, you'll be pleased.
Last edited:
The decision is I either sell the car or keep it. I decided to keep it so I do everything I planned.
Clark_Kent
Member
My point is: Homelink has a lukewarm reception amongst Tesla owners. It works well for some and not others. Seems after the run you've had with quality you'd leave well alone and avoid yet another potential pain point.
