Premium Connectivity - wrong billing address

[Mark Tavner]

I am trying to subscribe to Premium Connectivity. It’s in my basket (on the app) but I cannot ‘check out’ when I go to complete the purchase… I cannot enter my full address. I cannot change the Country from US to UK

 

[spdpsba]

I am trying to subscribe to Premium Connectivity. It’s in my basket (on the app) but I cannot ‘check out’ when I go to complete the purchase… I cannot enter my full address. I cannot change the Country from US to UK

Did you check your phone region settings? If the language and region settings of your phone in US it may not work in Tesla app.

 

[Mark Tavner]

Did you check your phone region settings? If the language and region settings of your phone in US it may not work in Tesla app.

Yes, everything is set in UK, British English. And the Supercharger payments go through fine.