Question about the App

[mattack4000]

I think Tesla activated my solar on my account. Currently I don't see anything other than a graph with only a blip in energy several hours ago. Can someone tell me what I should be seeing? Does it actually have live monitoring or is it updated every few hours? Also when I hit switch product, it just says standby? Shouldn't it be active or something?

 

[Davidja92]

These are the different pages if everything is setup properly

 

[mattack4000]

My gateway isn't connecting with the app. Any tips on getting them to talk with each other?

 

[miimura]

My gateway isn't connecting with the app. Any tips on getting them to talk with each other?

Call Tesla Energy Support. They don't list a phone number on the web site any more, but you can submit a question or open a chat. I have this number in my phone that I used in the past. 1-877-961-7652

 

[mattack4000]

It’s working now, but my screen is different. I don't have any live data, just a graph to show my productions. I am guessing it is because I don't have Powerwall? Also I have a 3.7kw system, how is it possible that i get these spikes to 4.2 or 4.3?

Thanks