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Rear Hatch Latching Problem (Model S)

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FWIW my cinch motor failed on the 2020 Model S after about 15 months and was replaced u/w. There were odd effects with the opening/shutting at the same time which makes me think that the cinching is tied in with the up/down in some way.
Oh man, my 2015 S85D had a cinch motor failure a few years ago. I naively thought a better part had been put in. But, now it appears this will be a recurring failure. Bummer.