Seats

[letswinit]

One thing to check for is the stitching on the seats. I have to say customer service by Tesla is awesome and mobile service even better. Took about 45 minutes to change out seat.

 

[TMYB-C1]

How'd you get them to change the seat? I've complained about stretch/crack marks in the seat since delivery with one service appointment where they detailed the interior, but it just hides the issue.

 

[Mike_TV]

Good pictures and nice of Mobile Service to come out and do that. I'm going to deep clean the MY soon, as winter has ended, checking all of the seats for any issues.

 

[letswinit]

How'd you get them to change the seat? I've complained about stretch/crack marks in the seat since delivery with one service appointment where they detailed the interior, but it just hides the issue.

Personally, had no idea how they were going to resolve this. As you know you really never talk to anyone. Everything is done via the app. You send a pic of the issue, they decide how and where to fix it. I was a bit surprised they showed up with another seat. Took less than 45 minutes Good luck with yours. I imagine this was a bit more than just cosmetic.

 

[letswinit]

How'd you get them to change the seat? I've complained about stretch/crack marks in the seat since delivery with one service appointment where they detailed the interior, but it just hides the issue.

TAPTES Custom Seat Covers for Tesla Model Y 2020 2021, 5 Seater Model Y Full Set last resort

 

[TMYB-C1]

I'm still fighting with my delivery center to acknowledge that this is a delivery issue, but at this point they keep saying it's in spec which is crap. Anyone know of how to escalate issues like this beyond the service center?