Personally, had no idea how they were going to resolve this. As you know you really never talk to anyone. Everything is done via the app. You send a pic of the issue, they decide how and where to fix it. I was a bit surprised they showed up with another seat. Took less than 45 minutes Good luck with yours. I imagine this was a bit more than just cosmetic.
I'm still fighting with my delivery center to acknowledge that this is a delivery issue, but at this point they keep saying it's in spec which is crap. Anyone know of how to escalate issues like this beyond the service center?