I've had my Model S since July 2015. I took delivery from the Mt Kisco Service Center and in Dec 2018 had a recall done there. Tesla actually made arrangements to have it picked up and trailered there and back for me since I'm in the Syracuse, NY area and I am over 4+ hours from them. However, they are the closest to me in NY. On year 2 when I did service I selected to go to Oakville, Ontario and it was a pleasant drive and very nice service center and they were 3 hrs away. Unfortunately, NY is very limited in there service center locations we can only hope they get more soon.