OMG Service experience was un-communicated. They did a great job but zero communication while things were progressing. Zero on service app as when they put the car in service mode you don't get notices. Jeez. This could be vastly improved. One tech was just sitting there playing solitaire for hrs while I waited in the waiting room. Then, was told it would be days. Went home and no updates for 3 days.
Come on Tesla you can do better-much much better. A simple call to say we fixed this but still need to do this or even an email. Don't get me wrong I still love my car but communicate a little bit please. I finally saw the car was no longer in service mode and 4hrs later still zero communication. Come on!
Can't chat/can't email/can't call.... Sad for such a great car.
Come on Tesla you can do better-much much better. A simple call to say we fixed this but still need to do this or even an email. Don't get me wrong I still love my car but communicate a little bit please. I finally saw the car was no longer in service mode and 4hrs later still zero communication. Come on!
Can't chat/can't email/can't call.... Sad for such a great car.
