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Tesla charging problem HELP needed

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I have a 2016 85d that had a very light accident on the front end. no air bags deployed. trying to charge it as is down at 1% and after 10 minuets it says its stopped charging and to shut charging flap push brake and try again.

can any body help on with this problem.

thanks

lloyd
 
Are you using a known good for charging outlet and cable? If using your cable and a 120V normal house outlet, try lowering the max amps. That's been my only charging issue like the one you are mentioning
 
Disco ducky. Thanks for your help. I lowered the current down to 5a and that seems to have done the job. Will update in the next couple of days once its finished its charge..

Thanks again for your help