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I wanted to follow up and report what the SC concluded as a result of my complaint of a thumping sound coming from the left suspension area. I took it in today and the technician clearly heard the thumping sound, I left it there and about an hour later they notified me that it was repaired and ready for pick up. They told me that they re-torqued the front suspension fasteners. I drove it home set on standard and drove it for more than 50 miles. Everything was back to normal.
I wanted to follow up and report what the SC concluded as a result of my complaint of a thumping sound coming from the left suspension area. I took it in today and the technician clearly heard the thumping sound, I left it there and about an hour later they notified me that it was repaired and ready for pick up. They told me that they re-torqued the front suspension fasteners. I drove it home set on standard and drove it for more than 50 miles. Everything was back to normal.
Wow. Have problems on so many levels with that diagnosis.
First, the only "suspension fasteners" are large bolts for each of the suspension control arm bushings. The bushings of of each control arm on the frame side are held in place between two plates welded directly the frame. The bolt clams the plates tightly on the metal ring of the bushing.
Loose bolts wouldn't make the kind of sound you heard(unless they were REALLY loose...keep reading).
That said, if the were loose, then simply tightening them down is not correct as they were loose long enough for the metal part of the bushing to rotate back and fourth between the clamping plates regardless of wither it's an upper or lower control arm. The hub side of the controls arms also have their bushings clamped between two plates on various parts of the hub.
If any bolts were loose and you drove around more than a hundred miles or so, the bushing bearing nubs would have worn off. Each bushing has a metal ring with little outward dimpled numbs that prevent the center bearing from slipping in their mounts. If these numbs wear off due to a loose bolt, that control arm must be replaced.
Lastly, if the noise really was caused by a loose control arm bolt, then it means it was really loose and over time the clamping plates were bent outward at which point you'd have frame damage since the clamping plates of each frame side bushing are part of the frame.
I'd ask them to be very specific about exactly which bolts were loose for each upper or lower control arm and if it it was frame or hub side.