Unable to connect for last 2 hours [posted 05.17.2023]

[electrikcuban]

I haven't been able to connect to the car from app since last 2 hours. I went to the car and made sure I could start it up. Still app only shows "Last seen 2 hours ago" and spinning circle.
I also have TeslaFi subscription and the raw data won't update. It just shows "Getting live data"
Have rebooted phone and verified I have internet service.
Any one else having issues today? This is the first time I encounter this.

 

[Thp3]

Try rebooting your Tesla, double button push.

IMO network connections approach magic.

It helps to reboot/restart all devices and routers in the connection path. Sometimes it’s home wifi running out of DHCP addresses, sometimes it is duplicate addresses on the home network. Etc…

The ”fix” is a fresh network, including Bluetooth on the phone link, if that network is misbehaving.

so if the Tesla reboot does not “fix” it, then reboot your home network devices starting at the top router. Reinstalling the Tesla app once worked for me too.

If it helps your rebooting, you can say “abracadabra” a few times…

 

[electrikcuban]

I'll try that, thanks.

 

[dloomis]

OP, did you get this working? I also can’t connect to my car via the app and Teslafi isn’t getting data.