"Unable to Drive" Remove charge cable ERROR

[TRod]

Has anyone anyone with a pre-2017 Tesla model S have the problem of NOT BEING ABLE TO SHIFT OUT OF PARK because the car thinks the power charging cable is connected to the car? I walked into my garage and before I could get close to the car I heard my UNCONNECTED Model S clicking as though the charge door was opening and closing. The key fob was in the car's cub holder.

I've had the car not allow me to shift out of PARK in the middle of an intersection, coming off an expressway ramp or just from a parking spot.

What's going on? HELP!!!!!

TRod
In Chicago

 

[TRod]

I did try manually opening the power charge door from the trunk but that didn't help. The charge door opens if i tap it as normal.

 

[Silicon Desert]

I've had the car not allow me to shift out of PARK in the middle of an intersection, coming off an expressway ramp or just from a parking spot.

Ok, I am probably stupidly missing something here, but why are you parking in the middle of an intersection?
I've never had the problem of not being out to shift into drive, and hope that doesn't happen. I'll be interested in knowing what is the problem.

 

[shodnett]

The charge port may need to be cleaned. I've never been brave enough to try it but there are videos of people cleaning the port and pins.

 

[Saturday]

Ok, I am probably stupidly missing something here, but why are you parking in the middle of an intersection?

Pffffft, you don’t plop your Model S in the middle of downtown intersections to assert dominance over the ICE peasants? Get with the program man this is 2020

 

[TRod]

Ha Ha and another Ha. I didn't put it in park. It put itself in park when I had it in drive. It did it again today while waiting in a burger king drive through.

I did see a post from "EVie'sDad saying they had the problem after a car wash. They say the charging port had moisture on the door contact plate ( i'll have to find that ) and they toweled it off and it allowed them to put it in drive. "HectorGB72" says they had a similar issue. In the Meantime, Tesla service plans to charge me big bucks to fix it tomorrow. Do they already know they have a problem with this? Should this be a recall fix?

 

[TRod]

The charge port may need to be cleaned. I've never been brave enough to try it but there are videos of people cleaning the port and pins.

Thank you for the suggestion. I will try cleaning it.

 

[PWlakewood]

Could it be that the seat thought you were not in it anymore? If you lift up while going slow enough and the seat sensor thinks you got up it will shift into park automatically.

Not sure about the charging port issues as I haven't experienced that problem in my S

 

[Snowstorm]

Is there a way to jam something in the sensor to make it think it is closed? Is it a magnetic or mechanical sensor?

 

[TRod]

The port seemed clean. I didnt lift my weight off the seat so that isn't it. It gives the error message that my charger is still connected so it disables drive and puts it into park.

 

[TRod]

Hey guys, and ladies
My issue has been resolved. My charge port was replaced by a different Tesla service location. Funny thing is that they charged me $1500 LESS than the first Tesla service location. The first service location also doubled charged me with a diagnostic fee. How can I lodge a complaint to Tesla Corp about this?

 

[PWlakewood]

How can I lodge a complaint to Tesla Corp about this?

This makes me lol.....

 

[artx55]

Hey guys, and ladies
My issue has been resolved. My charge port was replaced by a different Tesla service location. Funny thing is that they charged me $1500 LESS than the first Tesla service location. The first service location also doubled charged me with a diagnostic fee. How can I lodge a complaint to Tesla Corp about this?

Tweet @Elon. Best chances for results tbh

 

[troymccas]

same thing just happened to me and I also had my charge port replaced. How much did the fix cost?

 

[jstarmark]

same thing just happened to me and I also had my charge port replaced. How much did the fix cost?

I am experiencing that same error: unable to drive, remove charge cable. Any other options before scheduling the tech to come and replace the charging port.

 

[jstarmark]

same thing just happened to me and I also had my charge port replaced. How much did the fix cost?

I am also interested in the cost, since I will likely have to have this done also. Thanks of rate heads up.

 

[03BlackClassic]

Good evening all, I’m revisiting this topic as I have a 2016 Model S 75 that started having this problem. After having the car towed over an hour away, the service center said the error had cleared and thought it was the charge port, so I agreed to have them swap it out. Fast forward one week and the car got the same error today. Thankfully after a couple of reboots and a manual release cycle of the charge port, the error cleared and I was able to drive the car home, where it charged like normal and will drive without error now. After speaking to the service center again, they are stating the car will need a new charger. However, the car has never failed to charge and charge at the full 48 amps at home without error. Any thoughts before we invest $2k in a charger? As it appears the service center is guessing.

 

[NewbyMaybe]

There's a chance you have water stuck in your fender under the port. The drain gets clogged, probably just enough in there to slosh around now and then. Remove the taillight to check it.

 

[KalJoMoS]

I had sismilar situation (although different fault code) more than two years ago, worth to read as the sensor connector is definitely immersed in water if the drainage is not working.

 

[03BlackClassic]

There's a chance you have water stuck in your fender under the port. The drain gets clogged, probably just enough in there to slosh around now and then. Remove the taillight to check it.

Any chance we have a link to a video that shows how to check this? The service center is saying the charger is failing yet it shows no signs when it is charging the car.